Stephanie is a jewelry lover when she was a teenager. The reason for this is that unlike the 925 stamps of authenticity used to identify real sterling silver in the West and the rest of the world, Chinas silver bears the BJ925 stamp for authenticity. Online Coupon. I was told that I would more than likely not get a better fitting stone than the one they had replaced it with. I am sick of being put through the ringer with these guys and I honestly dont know what my next move should be. Beyond that, he took no responsibility for the monetary loss. This is significant because Leo Diamonds are only sold at select stores and are accompanied bya GemEx Light Performance Report. Kay Jewelers The Leo Diamond Graded By GSI (Whats That?). 649 Results. They will tell lies, not return phone calls and not measure your finger properly for the sizing. The jewelry is real if there are black marks on the cloth when you do this. That man was at that store every time I came in. The cookie is used to store the user consent for the cookies in the category "Other. - did not follow up. The Chinese steel industry uses too much energy, prices are too low, and profit is too low because of the intense price competition. When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. I called them and they told me that they had found and it would take another week to be ready for pick up. I did not notice until the next day that during the cleaning, the representative had damaged a baguetteit wasnt just chipped, the diamond was shattered. If you are not sure about jewelry made in China, read this article to learn more. Original Price from 146.67 Etsy is powered by 100% renewable electricity. The welcoming of a bride into a family is represented by this. After sending it back for the 5th time, my fianc wore the ring for 24hrs and the black rhodium literally whipped off the ring. Chinese gold jewelry, statutes, and ornaments are generally made of the best quality gold (24K gold). By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. What about the ring setting? The price difference is a function of the business model. The 8mm band is Supreme-Fit for maximum comfort and durability. Well I found nearly the exact same ring at Whiteflash too! Well, every Kay policy should be the same. I was told to expect an update after the holidays. China-made products are also designed following very stringent grading processes for the best quality products. } Save on jewelry for you, or someone you love! Thats why its our mission to help customer Celebrate Life and Express Love by offering high quality, competitively priced jewelry and watches coupled with an outstanding customer experience. I went to pick up and the associate could not find my ring- what a mess? I have purchased a second wedding ring and it was the WORST MISTAKE EVER! How can you tell if Chinese silver is real? The Leo Diamond is actually considered a modified round brilliant cut diamond; meaning it has more facets than the traditional 58 facet round brilliant as originally designed by Tolkowsky. Children are prone to putting jewelry in their mouths, which can lead to dangerous levels of lead being absorbed. I will continue to put this review everywhere I can! You may also come across the 22K and 18k gold. Later I was told it was a custom order and not returnable for that reason. 30 days? We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. The cookies is used to store the user consent for the cookies in the category "Necessary". It came out because the JEWELRY IS NOT A GOOD QUALITY! How can you tell if jewelry has lead in it? Thanks for visiting Consumerist.com. The majority of the companys diamonds are mined in South Africa. Ever since I got the ring back from the original service to replace the shattered baguette, Ive had nothing but problems. This website uses cookies to improve your experience while you navigate through the website. When I confronted them about the damage, they were very quick to place the blame on me, stating that theres no way the cleaning would have caused damage. The brides family gives jewelry to her in exchange for her new home. When I checked in 3 days later they told me they were now escalating it and it would be another 7 days from that date until someone reached out. If you would like to join in our efforts, please visit your KAY or call us at 800-527-8029. It looks like your microphone is disabled. Amazon brand. It should NOT be this hard to get my money back. Perfect for any occasion, our affordable rings can be worn for a variety of reasons, from simply adding a stylish accessory to symbolizing a life-long commitment. The gold wont last as long as you think. Original review: Dec. 27, 2022. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I asked my sister who had sent her jewelry for maintenance and fixing and she said she never signed the release and I knew that because no one should and wouldnt sign that. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. FREE shipping . All I get is a runaround. Unfortunately it was too small, so he took it to Kay's. The digital currency will be used in China. What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. But opting out of some of these cookies may affect your browsing experience. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. kay jewelers rings rings for women kay jewelers . Online through a Virtual Consultation or with a Live Chat, our experts are happy to listen and shop with you to make your experience a fun, memorable occasion. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. They are a disgusting corporation!! Tin is out of harms way. It is made up of 94.5% silver and 7.5% additional metal. RELATED: Kay Jewelers is now a division of the subsidiary company Sterling Jewelers and operates as the number one mall-store brand for jewelry in the United States. 4.4 4.4 out of 5 stars (3,172) $44.80 $ 44. Thank you, you have successfully subscribed to our newsletter! I purchased a ring online on November 13th and had it shipped to my local Kay's store. I explained everything I had been through, everything I had been told. background: #515666; 5 out of 5 stars (477) $ 675.00. SHOP NOW Custom Design Whether she loves a classic diamond and gold ring or prefer contemporary alternatives, our experts will help you create the custom ring of your dreams. The highest gold content is preferred by Chinese people. If, for example, the ring you are considering feels too thin or seems like it might break under pressure, it would be wise to avoid it. The makers mark is a possible symbol in the diamond. Find out more in our Cookies & Similar Technologies Policy. Youll see ad results based on factors like relevancy, and the amount sellers pay per click. I brought them in to the store for a routine cleaning. Those partners may have their own information theyve collected about you. For Chinas growing segment of young, fashion-fluent men, more is needed. Discounted RIngs. Its understandable how someone would be skeptical about buying a diamond from a brick and mortar store. Rub the jewelry with a cloth to make sure its authentic. Todays Kay Jewelers is a far cry from the family owned small business it used to be. Tiger is a fashion&jewelry lover. This makes it extremely difficult to accurately compare a normal 58 facet round brilliant with a standard GIA or AGS grading report to a Leo Diamond because these diamonds are not a true apples to apples comparison. We were never notified about the incident. In Search For An Ideal Emerald Cut Diamond $35K Budget. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. I customized a wedding band for my fianc and it was a mess. Unsympathetic clerk claims that I am out-of-luck because I didn't purchase the "extended warranty", standard warranty is 30 days. This is the worst company to order Jewelry through. border: 1px solid #515666; Please do NOT purchase a wedding ring or any JEWELRY from this company. } This is where the fun begins! Double check your spelling, try broadening your search words to more general terms or limit your search to one or two words. For more fashion jewelry, please read this post here or here. The primary reason why most jewelry is made in China is because of Scale. Avoid jewelry made of overly shiny and super bright finishes. (15% off), Sale Price from 132.00 Diamond clarity grades on their diamonds are all generally super low (SI2, I1, I2, and I3!) This is the WORST business to deal with. She couldnt respond. He was elated to find the beautiful ring that his deceased father had worn daily and was designed and made by his mother. The Leo diamond is also priced higher than the traditional 58 facet round brilliant diamonds because the competition is less (not many stores carry this diamond brand, thus they can justify higher pricing). Shoppers used to go to Target or Walmart to buy cheap Chinese goods. 80. Associate then call the manager and was able to find when I was about to leave the store. color: #515666; Her major was fashion design when she was in college. FREE delivery Tue, Dec 13 . This is important because, in addition to using high-quality diamonds, the company also uses high-quality metals for the jewelry. You also have the option to opt-out of these cookies. Whoops! There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. The tip should be changed from yellow to red. This profile has not been claimed by the company. Kay Jewelers Sends Wedding Rings To China For Repair: Will They Ever ComeBack? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". What should my next move be? I was told if a replacement was to be authorized, Id only be given the amount I paid for the rings (not the appraised value, which is worth more than I paid by several hundred dollars). So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. Seven nicely electricity shang The supply chain Guangzhou Co., LTD. Chinese Manufacturer New Arrival 925 Silver, What is Fashion Ins Simple Minimalist Design Engagement Opal Sterling Silver 925 Wholesale Jewelry Wedding Couple Set Jewellery Ring, What is Fashion 18K Gold Plated Costume Imitation Ring Bracelet Charm Jewelry with Earring, Pendant, Necklace Sets Jewelry for Women, What is 9K 14K 18K PT Pure Gold Diamond Ring Original Patent Design Factory Wholesale Custom Fashion Female Jewelry C05rb15ra27W, What is Charming White Gold Diamond Jewelry Engagement Wedding Ring, Men & Women Accessories 925 Silver Jewellery Set Cubic Zirconia, Newly Designed 18K Enamel Set Diamond Fashion, Wholesale Distributor Custom 925 Sterling Silver Couple Gold Plated Heart Adjustable Gemstone Butterflys Moonstone Initial Zircon, Wholesale Copper Zircone Brass Handmade Coin, Dongguan City Shangya Hardware Products Co., Ltd, Votum Fashion Wholesale 18K Gold Plated 925 Sterling Silver D Color Moissanite Diamond. Between 2010 and 2018, the retail sales of silver and gold jewelry reported a CAGR of 10.3%, even as the retail jewelry sales went up by 7.5% in 2018 alone this was a 1.8% increase from 2017. Options: 5 sizes. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. Prime Try Before You Buy. This is the 2nd employee they have let go that was a wonderful representative. color: #515666; I placed an order on December 23 and decided the same day I did not want to make the purchase. I am only giving one star since you have to give a star to do the review. They are really refusing to give me My money back. Well, then I asked to look for a replacement that is the same as the one got lost. How do I know I can trust these reviews about Kay Jewelers? This cookie is set by GDPR Cookie Consent plugin. They are the WORST company to deal with for a refund. This website uses cookies. A link has directed you to this review. I will have to take legal action to resolve my claim. Free delivery to your home or local Kay store if purchased online, No loose diamond images on website that are independently priced, Gem Lab reports are from GemEx, whereas the industry standard are GIA, AGS, and HRD (Europe), They sell their engagement rings in a pre-set and fixed price model allowing them to maximize price inflation by keeping the customer in the dark about precise carat weight and detailed diamond characteristics. 925 China is the standard marking on sterling silver jewelry. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Yes, jewelry from China is real. AffirmLearn More Suggest avoid at all cost. Not only can we clearly see that Kay Jewelers is more expensive, but we can also clearly see that they are scamming their customers by not being completely transparent about the actual diamond that they would be purchasing. Diamonds that are I2 and lower can sometimes have durability or structural integrity risks which are better off seen and evaluated in person. . I email Kays and surprise surprise their "vendor" never even issued my return. Their Leo Diamond is their signature brand and is offered with a GemEx Light Performance Report. Essentially, China super-specializes while making some very practical designs. $300 off orders over $1000 with this Kay Jewelers promo code. Design-a-ring: This hallmark is the mark of quality used for the designer silver/ sterling silver jewelry made in China. These include Forever 21 and Walmart, among others. Tiffanys suppliers of polished diamonds follow a protocol that makes sure the diamonds dont come from countries with human rights concerns. I would really like to avoid taking this to small claims court if I can. They could send it back, but wouldnt be able to guarantee an exact fit. I sat ON HOLD for 15 minutes 27 seconds just to be hung up on this morning. In the US, Jared has more than 200 off-mall stores in almost 40 states, and its brick-and-mortar . You should not buy your engagement ring from this jeweler. Jewelry Store in Beijing - China World | Tiffany & Co. Personalization services: How Many Uk Number Ones Has Neil Diamond Had? We were not given any insurance claim information. IF YOU WANT QUALITY JEWELRY DO NOT SHOP AT KAY JEWELERS. We bought a bracelet and an Opal ring for my daughter as well. The price is cheap. But dont overlook things like authenticity stamps or hallmarks just because the big brands get their jewelry from China. The gold is usually marked with a number. China is bullish on a number of fronts. Please do not waste your time on Kay Jewelers. Thanks to the high level of specialization, they offer the best quality products at low prices this has to do with economies of scale. 24K pure gold is the standard for Chinese gold jewelry, ornaments and statues.   Germany   |   English (US)   |   (EUR), remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy, remember your login, general, and regional preferences, personalize content, search, recommendations, and offers. I asked another associate if everyone signs that and she said she was there just covering that she doesnt work on that relocation. These are all wholly subsidized by their parent company Signet Jewelers headquartered in the UK. Lease Purchase ProgramLearn MoreApply Now We value your privacy. min-height: auto!important; 5 Ways To Personalize Your Anniversary Gift. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. It is not ethical to sell a rangeof carat weight and keep the price exorbitantly high. They give the customers time to look around without any pressure which made me purchase a beautiful men's diamond ring ! These diamonds are commonly used in pre-set engagement rings. EGL Certified Diamonds Price Too Good To Be True? Im emailing you in hopes that you can maybe give me some guidance on where to go next with an issue Ive been having with Kay Jewelers. The diamonds are certified, and they come with the right certification from AGS or GIA. Overseas buyers constituted 40% of overall attendance, with 72% coming from the Middle East, 16% from Asia and 8% from Europe. I will NEVER shop at Kay again. ODBA is supported through affiliate marketing. Lets see what else is out there to compare in the market: First of all, when you shop at a fully transparent diamond retailers website like Whiteflash, you will see that each loose diamond is priced independently. Both Saudi and Chinese gold are 18karat. I ordered another ring from an online company for a fraction of the price and that was the best decision I could have made. The diamond grade report is from AGS, a highly reputed and consistent gem lab report based in the USA. (Detailed Answers&Solutions). Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. Almost 6 weeks later, and after several attempts to reach them by phone, we went back to the store. I have spent a ton of money at Kay's because of Chris. The primary reason for this is that the jewelry in question isnt actually made of real gold, but only sterling silver-coated. Pure gold will not tarnish or rust. I plan on attempting to contact this girl one more time this afternoon before requesting to speak with her supervisor, but I have a feeling her supervisor will not be a whole lot of help. Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Reports. They didnt have an answer for me on that one. Ring does not use any off-the-shelf systems from China. If it floats, its not real gold. See reviews below to learn more or submit your own review. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. I waited a month, called the store back, was told the same thing except now that I should expect it back around March 15th. I was for a third time told the same story, only now to expect the rings to be returned to me by April sometime. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. LEARN MORE Free Gift. .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a { . Tolkowsky diamonds are branded diamonds from Jean-Paul Tolkowsky (son of legendary diamond cutter Gabi Tolkowsky). They say I had 60 minutes and denied cancelation. So, why is the gold-plated jewelry stamped with a silver mark? As of today 12/27/22, I've never . I was finally able to get a manager involved (mind you it was finally end of August before I got this resolved) and get her to reinstate my supposedly voided warranty and have the ring sent out for service, where they had found one more stone that was also damaged and needed replacing. To me, this was unacceptable, as the costs of something comparable to what I have currently (or should I say OWN currently) have gone up considerably and what I paid for the rings will not fully fund a replacement. While not all the diamond rings sold by Kay Jewelers are certified by a certification body like the GIA, the diamonds are not fakes. The size was incorrect! Expired. These standards are all part of our plan to create memorable jewelry while respecting our planet and upholding human rights in our industry. Get buying tips about Jewelry Stores delivered to your inbox. They are professional liars for MONEY! How Men Buy Engagement Rings Different From Women (and why you should care), Top 7 Best Places To Buy An Engagement Ring Online In 2018, Diamonds For Beginners 8 Simple Steps To Get You Started, Buy Diamonds Online In 2018 6 Things You Need To Know, 10 Diamond Insider Tips For A Bigger, Better, More Beautiful Diamond Engagement Ring, What Makes A Diamond Sparkle? The extra 8 facets are found in the pavilion (lower half) of the diamond. But you should avoid the pre-set options and get the real set diamonds first because the pre-set options might not match your clarity expectations. St. Jude was founded by the late entertainer Danny Thomas, who believed that "no child should die in the dawn of life." About 15% of the gold mined in the world has been produced over the past 10 years. Yes, jewelry from China is real. As a result of easy scaling, the cost of production is low, which translates to lower prices for the products. The 925 on the silver is the mark of purity and the country mark, while the additional mark (BJ) is the one that assures you of the high level of purity of the silver. However, many online diamond retailers that are known for their highly ethical diamond selling reputation dont put much clout into the BrillianceScopes findings. Our customers and our employees proudly help us support these worthy organizations. In our stores, our Jewelry Consultants are happy to share their expert advice and because there are more than 1,000 KAY stores coast to coast, you know you can find this exceptional service anywhere life takes you. Customers can take advantage of Kay's Style Finder, which helps them find the right jewelry product they are buying as a gift or for themselves. How Much Does A Real Pearl Necklace Cost? It is one of America's biggest jewelry store chains with retail stores located in large shopping malls, and it also offers customers online shopping for a range of jewelry products. Well, the first thing you need to know is that buying jewelry online can be very confusing, especially with all the options available to you. I said, I am more than happy to sign a receipt confirming I am picking up, but I wont sign this general release. It might be silver with a gold plate. administrator. We cannot discount the fact that there numerous low-quality products made in China, but they are not all bad. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. . She was to call me back Last Thursday, 3/10. GemEx is a relatively unknown diamond grading lab and has very little strength in the diamond industry. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. 1 Jian Guo Men Wai Avenue, Shop SL1026 & SL2040, China World Mall, South Zone Beijing, 100004 Open Daily: 10:00AM - 9:30PM (86-)10-6505-1878 Services Watch Repair & Sales I do not recommend Kay Jewelers AT ALL. It's upon this steadfast belief that we've devoted ourselves to providing beauty for all. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. The staff here are friendly and welcomed me with a smile ! Kay Jewelers boasts a wide variety of jewelry options, and they now boast an expanding presence thanks to their high-quality jewelry options and the fact that they use conflict-free diamonds. No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! The ring is styled in white tungsten carbide, a material made from a specially patented formula prized for its strength and durability. How Much Should You Spend On An Engagement Ring in 2019? Compare Payment OptionsGift Cards. Friends told me not to shop at Kay, overpriced and jewelry is poor quality. Its location on this page may change next time you visit. Varygood patent structure Rings are made of three modules, that is to say a Varygood ring is combined by a central flower head plus a . A lot has changed since then, but love lives on. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. Some Leo diamonds have better cut quality than others. Long story a left without my ring that is paid in full and they are holding forcing me to sign the release. So, where are the diamond rings by Kay Jewelers made? Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news. Really?!? It is likely to be real gold if it sinks. They stated that yes, they would be inspected, but these inspections didnt count towards the actual warranty inspections required every six months. Be the first one to find this review helpful. Contacted Kay Jewelers. 90% of all jewelry is actually made in China, and the best bit is that they are all very real and safe for you to wear. We went to Kay's off hwy 20 on January 2 and dropped it off to have it appraised and sized. As you can tell from the information shared above, China offers good quality jewelry, and the gold and silver from China is not only real but also authentic. They offered to send it in for repairs, however when they looked up my warranty in their computer system, they stated that my warranty was no longer in good standing, as I hadnt had my ring in for the inspections I needed every six months. More than 6 million pieces of jewelry for children and teenagers have been recalled by the U.S. Consumer Product Safety Commission due to dangerous levels of lead. I then changed the delivery to a UPS drop-off location so it wouldn't get lost to an address that didn't even exist. All Rights Reserved. At the heart of #EveryKiss is love. I had misplaced my paperwork in a move and I was unable to produce what I needed to prove that I had inspections done on my wedding set, so they refused to foot the bill for the repairs. The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. Want more consumer news? She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. Kay uses conflict-free diamonds, specifically the I1 clarity diamonds. It has stayed the same since. These cookies do not store any personal information. Our content is intended to be used for general information purposes only. Take full advantage of our site features by enabling JavaScript. I contacted a representative, Katley M, and stated I wanted to cancel. Dava of Owensboro, KY Verified Reviewer. Yes, and besides being real, it is also among the most expensive gold on the market. Kay uses the I1 clarity grade diamonds for the pre-set engagement rings. She lives out of state so I ordered online in her name and shipped it to her. Sign in to add more and ensure your Favorites will be available on all your devices. Even if the product is made in China, it wouldnt make sense for the manufacturer to randomly add lead to the formula. The gold is either being washed or playing with it. Love this place and would recommend it to anyone that's in the area!" The 925 marking, therefore, denotes the percentage purity of the bore sterling silver. I returned the earrings to the store on 2/26. Avoid jewelry that looks too thin and flimsy. Book a . They treat their people like trash!!! He is also a fashion jewelry manufacturer that help thousands of small business to grow and also do business with some big fashion jewelry brands. Wife wore the earrings once in January. The low cost of labor in China makes it easier to make goods there. There isnt any lead used in the production of the steel.