Ways to get in touch with MultiCare General questions Puget Sound area: 253-403-1000 Hearing Impaired (TTY): 7-1-1 or 800-833-6388 Physician referrals Puget Sound area: 800-342-9919 Inland Northwest area: 800-776-4048 Hospitals MultiCare Allenmore Hospital: 253-459-6200 MultiCare Auburn Medical Center: 253-833-7711 Can I view a child's (or any other family member's) health record in MyChart? With MyChart you can schedule or cancel your appointment with your provider right from your computer, tablet, or phone. Online scheduling now at MultiCare With multiple locations across Washington state, we're here for you when and where you need us. Coronavirus (COVID-19) Advisory:Please help us limit Please visit our website for clinic locations and the most up to date information. MyChart Proxy Access Form: Complete this form to request access to the MyChart record of your spouse, child or another patient. For teen patients with severe cognitive impairment, please discuss the possibility of full proxy access with your primary care provider at a clinic visit. . MyChart now offers enhanced security with two-step verification for logging in. We believe that health is a journey. Schedule Your Visit MultiCare is a nonprofit health system. There are two ways you can request copies of your medical records: Acknowledgement of Medical Records Request Processing Fee. Online. Until July 27, 2021, you will still be able to access your MySFM account as normal. You will receive a single-use six-digit login code that must be used to complete the login. 2. Current patients Were here for you and your family every step of the way, with the most advanced, patient-centered care in Washington. If you are a legal guardian or parent of a minor under 13 years old, you can request proxy access. Fax: (585) 396-6719. Citrix, Epic, Employee Resource Center, LMS, applications and more. Financial Assistance Get help navigating through the process of financial assistance eligibility and enrollment. The messaging center is quick, direct, and you can even send pictures. Copyright 2023 University of Washington | All rights reserved, Read more information and detailed instructions about two-step verification. Health (6 days ago) top www.multicare.org.If you have a MultiCare MyChart account, in addition to either a text message or phone call from MultiCare, you'll get an email notification of the need to reschedule your appointment.This is an extra notification for those with MultiCare MyChart accounts and doesn't take the place of a phone Federal Way, WA 98003. Children under age 18: Add their account to yours for easy management Adults who care for their aging parents: Access your parents' record with their permission Get started with MyChart This means that you can view past messages from your care team and records for reference but you will not have access to schedule appointments, send messages, or any other MySFM functions. Cloudflare Ray ID: 7a1230fa0e3f5a19 We will still have your medical records in our system, however, previous messages, lab results, etc. Need help setting up Multi-factor Authentication? For assistance contact the MyChart Help Desk at (320) 240-7897 between 8:00am-4:30pm, Monday-Friday. Epic MyChart is used by various medical groups but are separated and protected through different secure databases, so you will still need to create and sign up for your own MyChart account with us. View our walkthrough to help you understand your billing statements. *Please Note: WA State law allows up to 15 business days to respond to a medical records request, but in most cases your request will be processed within 5 business days. To gain proxy access, you must fill out one of these forms: You may drop off these completed forms to any of our Front Desk team members during your next visit, or securely fax them to our Medical Records department at 253-435-9318. If you have a more emergent question, please call our office at (253) 848-5951. Closed on holidays. For more information on using the patient portal and downloading your records, download this Using the Patient Portalinformation sheet. You can create your own MyChart login by requesting an activation code. Please call 800-919-1936. Update your personal profile such as change to address, email, and phone number. If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact Customer Support at 1-833-395-2035 to help you regain access to your MyChart account. For Clinic or Office Visits. We recommend upgrading to the latest browser from Microsoft. Online payment for these balances will be through your MyChart account, or through MyChart's "pay as guest" feature. If you are requesting records on another patient (including your minor children), then you will need to use option #2. Family (Proxy) Access Need access to your family's healthcare information? From July 28, 2021 until September 30, 2021, you will only have read-only access to MySFM. PUYALLUP 31ST AVE611 31st Ave SWPuyallup, WA 98373, SENIOR CLINIC3909 10th St. SEPuyallup, WA 98374, View your lab results, after-visit summary, medical record, Pay your bill and update information securely, Requesting access for a minor or another adult. Contact your doctor's office Submit questions to your healthcare provider or get assistance with other issues from the comfort of your home. When this feature is turned on for a MyChart user, it adds a quick step to the login process to help make sure the user is who they say they are. MyChart is MultiCares secure, web-based patient information portal. For most UW Medicine statement data, including historical charge details are accessible through your MyChart account. We're doing more than ever to help ensure your protection and well-being when you come see us for care. Get support Coronavirus (COVID-19) Advisory: . To reach a patient financial navigator, call 833-936-0515. No. MyChart offers patients personalized and secure on-line access to portions of their medical records. priority. To schedule an office-based procedure, please call our office at (253) 848-5951. MultiCare does not discriminate. frigidaire affinity dryer stuck on pause. You will need to register with MyChart to continue having patient portal access. What will happen to MySFM account? Sign up now. Please call 800-919-1936. Questions about where to find your bill, or need help paying? Pay as Guest Guest Estimates Build an Estimate. For urgent medical matters, contact your doctor's office, go to the nearest emergency department, or call 9-1-1. If you have a question about a health condition, contact your provider. Complete a release form (also available in Spanish, Russian, and Vietnamese)or send a signed and dated letter specifying what is to be released and to whom. Billing access is controlled separately from medical information and is available only to the person who is financially responsible (known as the guarantor). Communicate with your doctor Get answers to your medical questions from the comfort of your own home Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days To update the insurance coverage we have listed, calltoll-free at, To make a payment or set up payment arrangements by phone, call toll-free at, If you need help filing for state assistance, call, If you feel you may qualify for financial assistance, call. Trying to find the "mychart multicare" Portal and you want to access it then these are the list of the login portals with additional information about it. Whether youre involved in direct patient care or supporting those who are, your work will make a difference. Simply log in using your username and password or sign up for a new account. If you are responsible for more than just your own bill, you will see all of your accounts as separate tiles on the billing home page within MyChart. With MyChart, you can access your billing statements and pay your bills securely. There is no cost for copies of your imaging records. You can either fax, mail, or scan and email the form to us as noted below: 2. 3. Other ways to pay You can see and pay all of your UW Medicine bills on MyChart, including balances from before MyChart went live. If you're a current patient, sign in to your MyChart account to schedule an in-person or a virtual appointment. Simply log into your MyChart account, select Refill Medications, choose the medication and pharmacy, then click submit. Proxies will not have access to billing information. MyChart is MultiCare's secure, web-based patient information portal. Pay your bill by logging into your MyChart account. If you would like to assign a family member or someone you have a close relationship with, access (proxy) to your MyChart account, you must complete theMyChart Proxy Access Release of Information Request Form, and send to the address listed below. . *Please note: You may only request copies of your own record via the portal. Looking for Citrix requirements? Limited access accounts are also now available for teens and their proxies. This prevents anyone but you from accessing your account, even if they know your password. Different types of proxy access are available depending on the patients age and circumstances. MyChart licensed from Epic Systems Corporation, 1999 - 2023. For questions about MyChart and account issues, call 833-452-4278 (833-45-CHART) For Billing questions, call Patient Financial Services at 425-690-3578 If your home computer does not work for you, the Employee Resource Center and other resources are available at any supported location on a MultiCare computer. If youre out of refills at your pharmacy, you can ask for a renewal for a currently prescribed medication. Learn more about interest-free, long-term and affordable patient financing. PAY MY BILL FACILITY DETAILS. Weve bundled some of the most important information our patients need into a downloadable PDF for your convenience, including: The PDF is available in English, as well as other languages commonly used in our community. Coronavirus Alert Call ahead to your healthcare professional if you develop a fever and/or symptoms of respiratory illness, such as cough or difficulty breathing and have been in close contact with a person known to have Coronavirus 2019 (COVID-19) or if you live in or have recently traveled to an area with COVID-19. well-being when you come see us for care. We experienced a problem while communicating with the server. My Medical Information. There are two ways to sign up for MyChart: 1. If you need past records, our Medical Records department can assist with this request. Please call us at 253-848-5951 and Press 3 for MyChart help. One hundred percent of MultiCare Gives donations benefit MultiCare patients, programs and even other employees in need. Call 800-919-1936 | Pay by mail. MultiCare employees and volunteers support MultiCares mission every day. Scan and email the completed form to[emailprotected], You may contact Behavior Health Medical Records on 253 697-8530. Plus, we make it easy for you to connect with the care you need with convenient appointment scheduling options for both new and existing patients. With multiple locations across Washington state, were here for you when and where you need us. If you are not a current MyChart user, your bill will include an access code allowing you to easily sign up for an account. If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family Relations: To obtain copies of your medical records from MultiCare Health System, please call 253-403-2433. Will records transfer from MySFM to MyChart? We recommend upgrading to the latest browser from Microsoft. In all cases, the minor has the right to receive services in the least restrictive setting. Our employee intranet provides MultiCare team members access to tools, resources, news and announcements. Patient Rights: Privacy and safety are MultiCare's top priorities. Fax: 253-403-1574 We make it easy to transfer prescriptions to a MultiCare Pharmacy just enter some basic information and well get started moving your medications over. The amount of time it takes for your provider to respond varies on their availability. It is available for your computer, tablet, and/or smartphone. For more options about how to pay your bill, please read more on MultiCare's corporate website in the MultiCare Billing and Insurance section. Weve changed a lot since then. You may use your credit card to pay bills through MyChart, as well as request paperless billing options. Watch video showing how two-step verification works on MyChart. Access the MultiCare brand center for logos, templates and more. Join Today Its also available as a web page for additional translation:MultiCare Patient Guide. MyChart allows MultiCare patients to make and confirm appointments, review prescriptions and order refills, get test results and more, all online! Patients 13 years and older can create a MyChart account. You can email the site owner to let them know you were blocked. Read our patient, Website Design and Development by SiteCrafting. Imaging films/CDs (X-rays, MRI scans, CT scans) are processed through the Imaging Records Management Department. Download the MyChart app from the Apple App Store or the Google Play store. MultiCare.org may not work properly with this and other websites. Many also choose to give back through MultiCare Gives: MultiCare's employee and volunteer giving program. 2019 Novel Coronavirus (COVID-19) Information If you or a loved one have any COVID symptoms CDC list of symptoms, please contact your regular Provider, schedule a Franciscan Virtual Urgent Care visit or go to one of our Prompt Care or Urgent Care clinics to be screened. Read our patient, Website Design and Development by SiteCrafting. For additional information, support and technical assistance, read MyChart's FAQs or Contact MyChart Help Desk 24/7 at 855.520.5151. Send a message, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in person, depending on the level of care you need. Call the MyChart Help Desk at 1-833-395-2035 Connection Problem. If you're new to The Everett Clinic and don't have an account, you can sign up online. Pay your bill View your statement and billing details; set up payment plan. *Please Note: WA State law allows up to15 business daysto respond to a medical records request. A minor who is 13 years old or older may initiate an evaluation and treatment for outpatient and/or inpatient mental health services, substance use disorder (SUD) treatment, or withdrawal management without parental consent. Email:[emailprotected] Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter - view your results and your doctor's comments within days If you have a life-threatening medical emergency, call 911. Find and fill out the correct my chart multicare signNow helps you fill in and sign documents in minutes, error-free. We will process these request forms within 2 to 3 weeks. 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