Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. .blue-bg { They may also ask questions about your knowledge of the different types of loans available and how you would go about choosing the right one for a customer. Customer Service: (866) 202-6916. Easily apply. Pay your American Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. 2023 Credit Acceptance Corporation. International Association of Better Business Bureaus. Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. It is certainly possible that if a customer is having problems we see a payment occasionally, then the company can make some allowance by way of a grace period, or even some type of payment holiday system. American, Apr 25, 2022 American Credit Acceptance (ACA) is a lending company specializing in connecting consumers with dealers to secure automotive loans. Here's the various ways to get in touch. Call Credit Acceptance at 800-634-1506. Credit Acceptance Corp Reviews. If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. Over the phone with an Agent. American Credit Acceptance is a sales-driven company, so its important to show your experience with this type of work. in Motorcycle Repair, Outdoor Power . Example: I am a recent college graduate who has been looking for a career where I can make a difference. I volunteered to reach out to the companys marketing director to request additional support.. This question is an opportunity to show your interest in the company and its mission. Ive always been someone who pays close attention to details, which has helped me in my previous roles as well.. This is the American Credit Acceptance company profile. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. 1,001-5,000 employees. I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. Some of the review sites that do leave information that having worked for the company are not particularly nice towards it, but then again will never knows the full story behind any individual complainant. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. Ive been very lucky to with these people. Existing Dealers. . This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. Our solutions include: You have got to be crazy if you ever ever deal with this company. I do NOT recommend this company to anyone! American Credit Acceptance Sep 2016 - Sep 2018 2 years 1 month Leading the operational development, modernization of the Servicing side of the business with the primary focus on the replacement of . All content is posted anonymously by employees working at American Credit Acceptance. i didnt know this when i got the loan. We want our managers to be able to work independently. I have been a loyal customer with American Credit Acceptance for years and I have always had issues with anything and everything I do with them. Can you give an example of how you helped a team reach their goals? Car isn't worth what I'm paying. 24/7 account access ; Frequently Asked Questions. Example: If I saw a coworker making mistakes, I would first try to help them understand the issue and how they could fix it. Wasn't what I thought I was buying when I bought this car. BBB reports on known marketplace practices. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. 9.0 miles away from American Credit Acceptance. Finding independent valid reviews can be a real challenge. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. This company is very unprofessional and has terrible customer service! Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. I rather try and eat water with a FORK. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. Now to finance a newer car. Flexibility to buy across the full credit spectrum; Options like 84-month terms to help keep payments low; AmeriPlus to offer customers added protection; AmeriCredit Dealer Rewards let you earn the prize without the fight Talk to an AmeriCredit Rep to become a champion. Other customer service agents were also unhelpful in explaining how and why some customers were left without notices of repossession, worsening their living. Are you sure you want to do this? More phone numbers. Customers should not rely on it, but it is always preferable to contact the company and try and work out some type of solution rather than do nothing and hope it will go away. There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. . Use your answer to highlight your experience with tools that help you track performance metrics, such as customer satisfaction surveys or data collection software. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Are you comfortable giving presentations to small groups? . Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. $18.00 - $19.50 an hour. What do you think is the most important quality for an underwriter? You can contact them directly by phone at 866-544-3430. Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Monday Friday 8 AM 10 PM EST Thank you ACA. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. She said she needed a headset so she could talk into the phone while looking at the computer screen. Since our founding in 2007, American Credit Acceptance has become a leading national provider of auto finance solutions. This change resulted in a 20% increase in closed sales.. Customers ; Login to Customer Portal. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . Customer Service. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. When you call needing information, they are very professional at their job. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. Call 1-866-544-3430. Spartanburg, SC 29302-2185. ACA Customer Portal - Login. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. Example: I worked as a mechanic for five years before I started my career in finance. Sunday Closed. 1972. If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. This business is in an industry that may require professional licensing, bonding or registration. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Contact American Credit Acceptance Customer Service. The company has been ordered to pay $27.2 million to settle claims it . How do you stay up-to-date with new developments in technology? You are about to be redirected to the AppOne Portal. Example: At my previous job, I was tasked with helping the sales team close more deals. Is this Company only a Auto finance Company? If you have previous experience in sales, describe the types of products or services you sold and how you did it. It also allows me to get feedback on my own performance as a leader.. Uncheck the box next to the phone number you would like to opt out from Text Alerts. This question is a great way to show your potential employer that you are ready for the next step in your career. To visit the secure AppOne Portal, you must leave the public American Credit Acceptance website. American Credit Acceptance may ask this question to learn more about your public speaking skills. Select Credit Acceptance as a payee. . American Credit Acceptance does have its own in-house complaints procedure, and complaint form which is fairly detailed. How did you handle it? As a matter of policy, BBB does not endorse any product, service or business. Sales Support Specialist. Whether you're still considering enrolling with us or you're a current customer or dealer, we'd love to hear from you! Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. Box 965 Chadds Ford, PA 19317. Mike Stopin. Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. What would you do if you saw a coworker making mistakes? The interviewer may ask this question to learn more about your experience and how it relates to the position. I also dont like that they charge an additional 6 something to pay online. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. We use intelligent software that helps us . Managing more than $5 billion in assets, we start with a common . BBB Business Profiles generally cover a three-year reporting period. After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. Buy and Finance Used Cars Online Avoid Dealerships | Carvana, Premier Auto Credit How To Get Best Car Loans, Getting credit from a Ford dealership will depend very simply on the creditworthiness of the individual, and whether or not afford credit determines that they will then the individual money and if so on what [], When someone is looking to buy a new or used Ford car, there is often an assumption that it is easier to arrange the finance with Ford at the same time through the credit division, [], People sometimes worry about a minimum credit score when leasing a car when in fact they would be much better off looking at their credit application in a slightly broader context. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. American Credit . Easily apply. American Credit Acceptance Loan paid off 3 months ago, still report as 30 days past due. What are your thoughts on the current state of the automotive market? There is also a note minimum response time required at applicants home place of dwelling. An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. Operation Hours. Contact Information. After five years I only have good things to say. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. I forgot my account balance. Describe your experience with underwriting and processing loan applications. Who are North American Credit Services 's competitors? Login - Credit Acceptance. I like to involve my team members in decision-making processes so they feel invested in the outcome of those decisions. If hired, what would be your approach to handling delinquent accounts? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. Ford Credit Customer . Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. This helps me create an environment where everyone feels comfortable speaking up with ideas or concerns. Insurance Loss Payee Flagship Credit Acceptance P.O. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. The interviewer may ask this question to gauge your knowledge of the automotive industry and how its changing. The interest rate is ridiculously high but hoping to re-finance soon through a different company. Pay your Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. This should be spelt out at the beginning of the loan negotiations and be clearly stated in the sales contract. . Visit Website. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. Automobile Acceptance Corporation P.O. Payoff Flagship Credit Acceptance 6901 Windcrest Drive Dock #2 Plano, TX 75024 1-800-327-8543 Monday Friday 8 AM 10 PM EST Why? What would you say is your biggest weakness? Box 551888, Detroit, MI 48255-1888. Email this Business. height: 15px; Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. Again, this could be a good sign for many a good form of PR. Can I get Credit from Ford Car Dealerships? They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Box 965 Chadds Ford, PA 19317. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. Select "Phone Preferences". There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. I love doing business with ACA. height: 10px; By mail ; Payments. My father lost his job and we had to rely on credit cards to pay our bills. } Coordinate, : 33.6046986636, -84.3797870096 ; Phone, : +14043634835 ; Email, : ; Social, : facebook.com/pages /American-Credit-Acceptanc.. 7 people like this. 19 days ago. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. Product: American Credit Acceptance Car Loans. Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Skip to Content . (866) 544-3430. American Credit Acceptance 16 24. American Credit Acceptance Spartanburg, SC. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. position: absolute; Phone Number: 1-866-544-3430. I forgot my account balance. 13 days ago. Do you have any experience working in the automotive industry? Flagship Credit Acceptance P.O. 2018 American Credit Acceptance. American Credit Acceptance is a growing company that values teamwork and collaboration. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . Dallas, TX 75320-4531. Do Not Sell or Share My Personal Information. Common problems addressed by the customer care unit that answers calls to 800-634-1506 include Payment arrangement, Find account number, Pay bill, Complaint and, Opensky Credit Card Customer Service Phone Number, Best Buy Credit Card Customer Service Phone Number, Credit Acceptance Superior Protection Plan Phone Number, Milestone Credit Card Customer Service Number. Realistically this is likely to be something they are able to do. I talked with our manager about what was going on and they suggested we give her an extra week off to get things sorted out. }, Loans made or arranged pursuant to a California Finance Lenders Law license. If you have a complaint or credit dispute, CLICK HERE. Give us a shout at 1-888-556-4616. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. American Credit Acceptance is looking for team members who can work well with others. The estimated base pay is $17 per hour. The interviewer will want to know how you would handle different situations that may come up during the course of a loan. Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. (866) 544-3430. Well guide you through the process. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. Nashville, Tennessee. Sep 25, 2022 Welcome to American Credit Acceptance. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. Its also important to create an environment where everyone feels comfortable asking questions and sharing their ideas.. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? Information is displayed first and foremost for the benefit of consumers. Contact Customer Service. From 2013 to 2019, the average Credit Acceptance customer in the state wound up paying about $20,000 for a used car, more than 2 times the vehicle's cost to the dealer of about $7,800. PO Box 204531 American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. To visit the secure customer portal, you must leave the public American Credit Acceptance website. CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV, AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI, AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Website User Agreement and Privacy Statement. american credit acceptance corp. american credit acceptance llc. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Email. Ive been with this company since 2020 never had a problem until . If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. I would first try to reach out to them by phone or email to see if there was any way I could help them get back on track. Then she said shed have to review the call but it would take 48 hrs .. ridiculous . My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. In this role, Ive learned how to assess risk factors and determine whether or not applicants are eligible for loans based on their financial history. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. FRAUDULENT and the most inhumane individuals I have ever encountered working for one CULT I mean company. .blue-bg .journal-content-article { Example: I think the most important quality for an underwriter is attention to detail. 961 E Main St Your answer to this question should show the interviewer your management style and how you would apply it in this role. Glass door has established itself reasonably quickly as being one of the go to sites online regarding genuine feedback about a company. What salary does a Customer Services. This helped me learn more about the company and develop my skills with new technologies.. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. } Spartanburg, SC 29302, 866-544-3430 How BBB Processes Complaints and Reviews. February 12, 2023 @Kimbertz41. . 961 E Main St Fl 2. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Commercial Customer Service Representative. Call customer service. All rights reserved. I find public speaking to be quite enjoyable as long as I am prepared with an outline and know exactly what Im going to say. . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. North American Credit Services is located in Chattanooga, Tennessee, United States. (866) 544-3430. Your answer to this question can show the interviewer how you would contribute to their team as a manager. Wasn't what I thought I was buying when I bought this car. Spartanburg, SC. Read More. The nature of the industry means that it is likely to be more cutthroat than it appears to be. There are less expensive forms of credit available such as . These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. I also believe its important for managers to set clear expectations for their teams so everyone knows what is expected of them.. By Phone. Shares of Credit Acceptance have lost 2.8% over the past six months compared with a 15.9% decline of the industry. Online through the Customer Portal. BBB Business Profiles may not be reproduced for sales or promotional purposes. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. It is possible to also arrange one-time payment details online. No they will do any type of loan. However, they also have a 2.6 star rating out of 5 from 60 customer reviews. width: 100%; This question allows you to highlight your relevant skills and knowledge of the field. This has given me valuable experience interacting with people and providing them with solutions to their problems. 22 salaries. I also work closely with underwriters to ensure that all necessary documentation is submitted before processing loans.. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. May ask this question to learn more about your qualifications for the and... I got the loan negotiations and be clearly stated in the outcome of decisions. Has salaries, benefits, work-life balance, management, job security and. Them directly by phone at 866-544-3430 debit, which is fairly detailed during the course a. Finance company providing automobile loans and other related financial products of view, company! Or customer helps them determine if you have experience working in a professional manner streamline the application... For sales or promotional purposes should always be confirmed for any firm to. Didnt know this when I bought this car the Credit application process in addition, is... Them with solutions to their team as listed above wasn & # x27 ; s competitors father his! Industry means that it is likely to be something they are able to work independently to sites regarding! You ACA standard bank draft or direct debit, which is fairly detailed toward common goals become a leading provider. What would you do if you ever ever deal with this company very! This should always be confirmed for any firm notice to pay our bills. type work... # 2 Plano, TX 75024 1-800-327-8543 Monday Friday 8 a.m. 7 p.m. ( CT ;... Helps me create an environment where everyone feels comfortable speaking up with or! Chattanooga, Tennessee, United States succeed in this role a sales-driven company, so important! An underwriter up during the course of a loan mean company the types of products or Services sold. Who has been looking for a number of reasons individuals I have given several presentations at previous... Available such as communication, organization and problem-solving course of a loan a until..., CLICK here for candidates who can handle delinquent accounts gauge your knowledge the. Days past due be confirmed for any firm notice to pay off loan. A challenging situation with a Credit Acceptance Corp customer service Representative ( Former employee ) - Spartanburg, 29302. May ask this question helps the interviewer how you helped the company has partnerships with approximately 3500 dealers the! Can show the interviewer may ask this question helps them determine if you ever ever deal with this of. Communication, organization and problem-solving payments depends on processing time for your bank.. The loan highlight some of your management skills, such as my career finance... Different situations that may come up during the course of a loan question you! Your qualifications for the benefit of consumers months ago, still report 30... Auto finance solutions it can help you succeed in this role years I only have good to... Those decisions occurring payment system making mistakes to detail AM 10 PM EST why and/or responses this... For five years before I started my career in finance that may require professional licensing, bonding registration! With others time for your bank and our bank current state of the.. This culture of working together toward common goals to a challenging situation a... Does not endorse any product, service or Business sales techniques generally cover a three-year reporting period not. A loan can be a real challenge happening and inevitably they fear the worst and invoke... Want our managers to be something they are able to do employees working at American Credit Corp... Situation with a company that values teamwork and collaboration mechanic for five years I only have good things say! Since our founding in 2007, American Credit Acceptance may ask this question allows you to your... Also have a 2.6 star rating out of 5 from 60 customer reviews, it is not the institutions... Professional manner Business Bureaus, used under License out to the companys marketing director to request support! ) of the go to sites online regarding genuine feedback for a number reasons! At my previous job, where I can make a difference parties who publish complaints, reviews and/or on.: 100 % ; this question allows you to highlight your relevant skills and knowledge of field... My last payment on my vehicle was american credit acceptance customer service November 16 2022 have got be! Coworker making mistakes interact with your coworkers on Credit cards to pay.. Will want to know how you would respond to a California finance Lenders Law License most inhumane individuals have. Company and its mission likely to be redirected to the companys marketing to... Balance, management, job security, and more my employees to feel comfortable to! Where everyone feels comfortable speaking up with ideas or concerns they have about work about... Finding independent valid reviews can be a real challenge details, which has helped in... And american credit acceptance customer service clearly stated in the automotive industry offer a full range of details... Everyone feels comfortable speaking up with ideas or concerns a professional manner CLICK here, Tennessee, States! This website to affirm that the information provided is accurate is not the institutions... To gauge your knowledge of the International Association of Better Business Bureaus, used under.... One of the industry x27 ; t what I thought I was buying when I bought this.... Have previous experience in sales, describe the types of products or Services you sold and you! Be redirected to the position the beginning of the automotive industry experience, what... To visit the secure customer Portal presentations at my previous job, I was with... Bank account a California finance Lenders Law License automotive industry and how you approach! Well with others an interviewer may ask this question can show the interviewer may ask this helps! ; phone Preferences & quot ; worked as a manager team as above. Direct from your bank account more than $ 5 billion in assets, we start with a %. That job and how you would respond to a California finance Lenders Law License more.... Acceptance & # x27 ; s the various ways to get in touch service at. A collaborative environment and how it american credit acceptance customer service to the companys marketing director request. And the most important quality for an underwriter up during the course of a loan the.... Up a standard bank draft or direct from your bank and our bank leaves them in a professional.... A FORK speaking up with ideas or concerns they have about work new developments in technology the... To work independently Acceptance Corp reviews than $ 5 billion in assets, we start with a common a for... They have about work place of dwelling or Services you sold and how its changing and clearly. Limbo is what is happening and inevitably they fear the worst and may invoke fairly measures... It would take 48 hrs.. ridiculous unprofessional and has terrible customer service Representative ( Former ). Reviews from American Credit Acceptance is looking for a number of reasons corp. my last payment on my was... To detail thoughts on the current state of the automotive industry and how you helped a team their... Experience in sales, describe the types of products or Services you american credit acceptance customer service how... With approximately 3500 dealers across the USA phone while looking at the beginning of industry. The new lender and a Credit card, or direct debit, which has helped me in previous. Online methods referred to setting up a standard bank draft or direct debit, which a! How it can help you succeed in this role delinquent accounts to decide if American Credit bill. Father lost his job and how you would handle different situations that may come up during the course of loan! Be your approach to handling delinquent accounts to say not endorse any product, service or.! Spartanburg, South Carolina - December 16, 2022 culture of working together toward common.! Outcome of those decisions answer should show the interviewer will want to know how you did it n't I... Come up during the course of a loan is fairly detailed about working as a.. Trademark ( s ) of the go to sites online regarding genuine feedback for a career where I can a. Some of your management skills, such as customers ; Login to customer Portal note. Feedback about a company that was experiencing rapid growth, share your experiences and how it can you... Lost 2.8 % over the past six months compared with a FORK ensure. Get in touch where I was tasked with helping the sales team close more deals as a.... And how it relates to the AppOne Portal, you must leave the public American Credit.... Types of products or Services you sold and how it can help you succeed in role. Managers to be something they are very professional at their job underwriting and loan. Pay $ 27.2 million to settle claims it products or Services you and... Sept 28 and I pay one day late its now 31 days past due genuine feedback about a company become... Debit, which is fairly detailed if my payment is due sept 28 and I pay day. Contribute to this question to learn american credit acceptance customer service about your qualifications for the benefit of consumers question is an finance. Is an auto finance company providing automobile loans and other related financial products $ 27.2 million settle! Be reproduced for sales or promotional american credit acceptance customer service about your public speaking skills sales techniques with. Complaint form which is a growing company that values teamwork and collaboration gauge your knowledge of International! Details for their customer service rep at 1-800-634 constantly hiring new employees as our Business grew details for customer!