0 In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). Consumer Resources. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. Amy served as communications director in the Office of California State Assemblymember V. Manuel Perez from 2009 to 2014. Client Services provides public sales (licensee information), customer liaison, and production support. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. The company is headquartered in Sacramento, . This page contains a printable organizational chart for the Bureau of Consumer Protection. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building Jason Piccione was appointed in December 2020 as Agency Chief Information Officer. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. Piccione has worked more than 22 years in public service. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center She earned her Master of Public Policy from the University of California, Riverside and wrote her thesis on increasing housing capacity in the Inland Empire using Senate Bill 10 (2021). Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Before sharing sensitive information, make sure youre on a federal government site. See Full Org Chart. Deputy Commissioner Before joining the Business, Consumer Services and Housing Agency, Lila served as the Deputy Commissioner for Policy at the Department of Business Oversight (DBO). Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. Lamp Station a registered ARD that is licensed to test, inspect, adjust, and repair all lamps and related electrical systems on vehicles. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. A repair-only station is licensed to diagnose and repair vehicles. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. R 020 DAQL@Z!KJ8T@ N1 The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Search the Legal Library instead. For the complete list, see the Departments Licensees page. However, an actual government agency with the legal authority to enforce the Act was not created until 1878. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. Click here for more resources. Brochures Sexual Harassment Brochure How to File: Complaint process The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. hb``he``f```d@@, The City of Berkeley, the University of California - Berkeley, Village of Love, and the Abode Services team share with BCSH Secretary Lourdes Castro Ramrez how they are taking a people-centered approach to connect people experiencing homelessness with housing and services with their Encampment Resolution Fund grant. These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. Visit our Industry page for information on licensure requirements or use our Auto Shop Locator to find a licensed shop near you. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Telephone: (800) 952-5210 Help us improve the DFPI website! For example, OIO assigned one staff member to most projects, when it previously would have assigned two. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Responsible for the Internal Affairs investigative programs and OIA policy and procedures. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. Veterans Board Executive Officer. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. Read the important announcement here. Consumer protection in California began with the passage of the Medical Practice Act of 1876. The Consumer information Center is DCA's information resource center for consumers and licensees. 1. Brian graduated from the California State University, Sacramento with a Bachelor of Science in Business. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. ~0!=H'd\5~gTRNHB;w)7BCVBMZ"Xa8"XVIA)D@PJ6Ma6PX[GV'0*7 5OG?0 p' !V@iac 05/lm&ZRM@3;),@fqZXeuYa#TP fq^X2 d@%NEZ QYGriX^.p3.%+r^xYgO &0>J{A In support of this mission, BAR provides a wide range of services: Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Licenses and regulates approximately 35,000 California automotive repair dealers. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. San Diego, CA 92108 Toggle navigation OPENDATA GOV US. Federal government websites often end in .gov or .mil. Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. %%EOF CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Instead, the costs of OIOs operations are supported by the pro rata. Ms. Erickson has a degree in Civil Engineering. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. Para ms informacin, haga clic aqu: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, New look coming to the California Department of Consumer Affairs (DCA). Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m. Website Contact. He earned a Juris Doctor degree from the University of Southern California School of Law. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. Sacramento, California Area. . Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. Human Resources provides human resources support for DCA employees. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. hZmOI+qW'fEZ!H$w California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. Please check the DCA waiver webpage or the specific licensing boards website for any future updates. Click here for more information: https://thedcapage.blog/wp-content/uploads/2023/02/News-Release-103-NP-Application-Release.pdf, CSLB Urges Homeowners to Hire Licensed Contractors Following Storm Damage, After a series of severe storms with wind and rain impacting California, the Contractors State License Board (CSLB) is reminding homeowners to use licensed contractors for any construction repairs above $500. This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. State of California - Department of Consumer Affairs is part of the Finance industry, and located in California, United States. He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Monica Vargas Deputy Director, Communications. The Office of Information Services directs and manages information technology for all of DCA. Learn more about your rights as a consumer and how to spot and avoid scams. 1T TeU[a6NXC7}B%pRH8U tldLrVPds..p 5EXk67"(L 70_ 1`@)DPk]K$`"DJ(S`q"m=E. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. Regulatory duties include investigating complaints against licensees and disciplining violators. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. Fiscal Operations provides budget, accounting, and central cashiering services. Deborah Hoffman. She was a research associate at Harder and Company Community Research from 2004 to 2009, a founding staff member at the Yolo Community Foundation from 2003 to 2005 and operations coordinator and research assistant at the California Institute for Rural Studies from 2002 to 2004. $l The California Department of Social Services is one of 16 departments and offices in the California Health and Human Services Agency. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. It is the only entity within DCA that employs investigators who are designated peace officers. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . OIO has operated under its current authorized funding and position levels since 2020-21. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. Mark Duval has been working as a Labor Relations Analyst at State of California - Department of Consumer Affairs for 4 years. Christina Lassiter. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Christine Lally Chief Deputy Director . Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. %PDF-1.7 % PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. In addition, these entities license certain businesses, such as auto repair facilities. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= Find legal resources and guidance to understand your business responsibilities and comply with the law. Require OIO to Report on Measurable Benefits and Savings. 1500. DCA oversees 36 entities, including various boards and bureaus. 2015-12-21, 10:17 AM - Flash Flood in the Northern California, Sacramento and Placer Counties until 12:15 PM. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. She was Intergovernmental Relations Analystat theLos Angeles Community Development Commissionfrom 2004 to 2006 and Project Manager and Grants CoordinatoratBarrio Action Youth and Family Centerfrom 2002 to 2004. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. Teresa Starks. The Department also protects professionals from unfair competition by unlicensed practitioners. Boards, committees, and commissions operate independently but rely on DCA for administrative support. Division staff attend all board and bureau meetings to identify, analyze, and monitor policy issues, as well as other matters of interest. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Department regulates a variety of financial services, products and professionals. Online application and index of positions available for Board & Commission appointments. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Visit the announcement page for more information. California Department of Consumer Affairs. Myles White serves as the Agencys Assistant Secretary of Legislation. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . He obtained a bachelor of arts degree from the University of California, Davis. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. Chula Vista SNF Administrator . 2005 Evergreen Street, Ste. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. For example, OIO reported that it worked with the Board of Registered Nursing to reduce certain application processing times by 64percent in two years. 2. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. California Department of Consumer Affairs is a company that operates in the Government industry. The admitted year is 2017-12-01. . PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. It employs 6-10 people and has $5M-$10M of revenue. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. Yountville Deputy Administrator. DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. N:^Z!B!FZ7$& E)i),ZT#|P]<6:#l$ DCA Oversees Boards, Bureaus, and Other Entities. "SSZb] IX$OKJI/_RlHWRbYg+f %9;H`F!+*0)+H@Db5/-&)HDb5yEcR8[{M'n?k/_7m>=[O]{90;:jG8H$y}v}8=lt.=Ot$7lN]'wl1en?>pq7ZMd_.HS=nj)Q9%y1]el~M07{b Z[P7-pAJWVX_*/o(r/b5[gc3:q 3c[~ys k__~.?=fz$z%nOd!!. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. She worked for Quadel Consulting Corporation and its subsidiaries from 2003-2008 and 2010-2011. The Division's market research team will . Request speaking info. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. BreEZe enables consumers to verify a professional license and file a consumer complaint. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. 44 different classifications Southern California School of Law or the specific licensing boards website any... 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