a. Please check your mobile service agreement for details or applicable fees as Message and Data rates may apply. If you need help with this, please let us know through our Support and Training Center. ZELLE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, INVULNERABLE TO CYBER ATTACK OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. If we delay or block a payment that you have initiated through a request for money, we will notify you in accordance with your notification preferences (i.e. Thank you for zellepay.com visit! When you send and receive money using the Service with a bank account held at a financial institution that is not a Network Financial Institution (as defined above), this Service Agreement applies. When you enroll to use the Service you agree to the terms and conditions of this Service Agreement. Enroll your email or phone number. If youre enrolled with Zelle through your bank or credit unions banking app or online banking, your financial institution will be able to assist with deactivating your Zelle profile. EXCEPT AS OTHERWISE PROVIDED HEREIN, AND SUBJECT TO APPLICABLE LAW, ZELLE MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SERVICE. This sample form is provided in PDF and Word formats. By utilizing signNow's comprehensive platform, you're able to perform any necessary edits to Subpoena template form, generate your customized electronic signature within a few quick steps, and streamline your workflow without the need of leaving your browser. We may also delay or block the transfer to prevent fraud or to meet our regulatory obligations. When using or enrolling with Zelle within your financial institutions mobile app or online banking service, your bank or credit union will assist you with any issues you may be experiencing. 1. Any obligations or liabilities incurred by you prior to the date of termination shall survive the termination of this Service Agreement. You will not be able to enroll a business debit card, credit card, card linked to an international account, gift card orpre-paid cardsfrom financial institution that do not offer Zelle to their customers. Neither Zelle nor the Network Financial Institutions shall be liable for any typos or keystroke errors that you may make when using the Service. Zelle is a mobile payment app that simplifies the payment process and allows for peer-to-peer transfers to happen within minutes. All rights reserved. Email Template - form | Zelle Disbursements with Zelle Email Templates By downloading this asset you agree to the Terms of Use associated with them. You will not be able to enroll by linking the same U.S. mobile number or email address to multiple accounts with Zelle. Please Note: This form is not to be used to report unauthorized transaction(s). We are open from 10am to 10pm ET, seven days a week excluding New Year's Day, Independence Day, Thanksgiving, and Christmas. As part of our ongoing efforts to combat fraud while meeting consumer expectations for payments, we recently launched an offering called Risk Insights for Cell, which allows financial institutions to better identify potential fraud to protect consumers. Territories include American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands. Please make sure to state that you are requesting a paper copy of particular Records and Communications. Zelle and the Zelle marks used herein are trademarks of Early Warning Services, LLC. You may verify with the Recipient they have fully enrolled with the email address or mobile number you are trying to send money, and have opted into receive notification. Mobile numbers cannot be enrolled with more than one Zelle profile. 2. Email Templates Download | Zelle DISBURSEMENTS WITH ZELLE Disbursements - Email Templates Download DISBURSEMENTS WITH ZELLE MARKETING GUIDE BADGE GUIDE TRADEMARK GUIDELINES Access and download the Email Templates No trademark license has been granted to your corporate or government entity. Enter your official identification and contact details. Your bank or credit union support team can help you enroll. If we are unable to confirm that you are the owner of the U.S. mobile phone number or email address, then you understand that we may cancel your enrollment and you will not be able to send or receive money with the Service until you enroll again. Those transfers will appear only on the statement issued by your financial institution. If dont have your CVV, you may choose to re-enroll. You may not establish more than one profile with the same U.S. mobile phone number or email address, and you may not link more than one bank account or debit card to a particular U.S. mobile phone number or email address. If you fail to report the loss of your password or mobile device within four (4) business days then your liability may not exceed the lesser of: 1) $500, or 2) the sum of either $50 or the amount of unauthorized transfers that occur before you reported the loss of your password or mobile device (whichever is less), plus the amount of unauthorized transfers that occur after the four (4) business days and before you reported the loss of your password or mobile device, if those unauthorized transfers would not have occurred if you had reported the loss. Zelle reserves the right, in our sole discretion, to discontinue the provision of electronic Records and Communications, or to terminate or change the terms and conditions on which we provide electronic Records and Communications. Some debit cards are not able to receive money in minutes. e. Hardware and Software Requirements. You represent that (a) you are at least 18 years of age, (b) you have the authority to authorize debits and credits to the enrolled bank account, and if applicable, (c) you are the authorized holder of the enrolled debit card. Requests for money are solely between the sender and recipient and may not be reviewed or verified by Zelle or the Network Financial Institutions. The scammer impersonates a legitimate business and uses a variety of tactics to trick consumers into providing sensitive information that allows them to trick the consumer into transferring the money to an account controlled by the scammer. B. Money sent with Zelle will be available within an enrolled recipients account typically in minutes. You'll be prompted to create your new password. You may also verify the email or mobile number the money was sent to. You have an active Zelle profile enrolled to your U.S. mobile number with a current or previous participating bank or credit union. By using the Site, you hereby submit to the exclusive jurisdiction of the courts within the State of Delaware and waive any jurisdictional venue or inconvenient forum objections to such courts. YOU MAY NOT SEND MONEY TO A USER THAT IS ENROLLED AS A CUSTOMER OF A FINANCIAL INSTITUTION THAT IS NOT A NETWORK FINANCIAL INSTITUTION. If you have a question about a transfer that you received or expected to receive, then you should contact the sender first and attempt to resolve the issue. Devices such as Chromebooks, Laptops, Tablets or iPads are not supported to download or use the Zelle app. In order to better assist you, please provide us with your details and a brief description of what you are experiencing. Select RE-ENROLL, you will be prompted to confirm your selection. When sending money with the Zelle app there is a weekly $500 limit. No problem: You will not be able to reset your password without your CVV. j. Subject to applicable law, Zelle may terminate or suspend this Service Agreement and your use of the Zelle mobile app and Service, in whole or in part, at any time for any reason without cause and without prior notice. Debit cards that are not eligible to enroll with the Zelle app. If you are sending money to a recipient that has not enrolled the email address or U.S. mobile number to which you initiate the payment with Zelle, either in the Zelle mobile app or with a Network Financial Institution, Zelle will send that intended recipient an invitation to enroll. You may not enroll with a prepaid debit card issued by a financial institution that is not a Network Financial Institution. All you need is the email address or US based cell phone number of your recipient to get started. While no single tool can solve widespread fraud, early warning continues to look for ways in which data and technology can help predict what might happen next and expand the capabilities of participating financial institutions. If the payment shows completed, but the recipient has not received the money, or you received a notice that the payment failed, the money will be returned to your account. IF YOU ARE DISSATISFIED WITH THE SERVICE OR WITH THE TERMS OF THIS SERVICE AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICE. For information on using Zelle with your financial institutions online or mobile banking service, your financial institutions support team will be able to assist you. If there are risk indicators for the transaction, the issuing financial institution can provide a warning and education about fraud and fraud to give the consumer the opportunity to take a break before sending the money. 2. If you would like to serve Google LLC with the civil requests through CSC outside of California, you may be able to find other addresses for CSC by searching for Google LLC on the website of the Secretary of State for other states ("Other Google Notice . As a recipient of a payment request, you will have the option to send the requested amount, send a different dollar amount or decline the request. You consent to the receipt of emails or text messages from Zelle, other Users that are sending you money or requesting money from you, and the Network Financial Institutions or their agents regarding the Service or related transfers between Network Financial Institutions and you. Docs are due on the third read more. Other product and company names mentioned herein are the property of their respective owners. You are unable to request an increase or decrease to your send limit. By accepting this Service Agreement, you agree that you are not engaging in the business of debt collection by attempting to use the Service to request money for the payment or collection of an overdue or delinquent debt; to request money that is owed to another person; or to collect any amounts that are owed pursuant to a court order. If you are enrolled with Zellein your financial institutions mobile app or online banking service, their support team will assist you with your lock out. This is called fast funds enabled. RELATED: Judge Says Bank of America May Have Illegally Denied EDD Fraud Claims We know it can be difficult to get the information you need from internet services and other online content providers. You can update your information through our website. P. 45 (d) (1). Choose My Signature. Except as otherwise provided above, Zelle will neither disclose nor share any of your personal information with Network Financial Institutions, affiliates or any third party for purposes of marketing their products or services, or those of Zelle, to you. Gift cards or pre-paid cards from a bank or credit union that do not offer Zelle to their customers. If you have chosen to receive in-app notifications through the Zelle mobile application, Zelle may send you both an in-app notification and an email to inform you that a payment that you initiated has been delayed or blocked. Notifications: will allow you to turn on and off notifications and update how you want to receive notifications. This means that you can still rock the awesome Zelle design with a fresh new codebase running under the hood. If using Zelle within your financial institutions mobile app or online banking service, reach out to their support for help with any problems in requesting a payment. YOU SHOULD NOT USE THE SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST. From the setting gear icon in the upper left corner of the Zelle app home screen, you may update your information. The Zelle app uses authentication and monitoring features to make your payments more secure and give you peace of mind. You further agree to comply with any applicable federal, state and local laws in your use of the Service. If you have a payment pending and you deactivate your profile prior to it posting, the payment will fail and return to the Sender. MOBILE NUMBER OR EMAIL ADDRESS. This part I agree with. a legal obligation or compliance with laws to which we are subject is retained consistent with the applicable law, such as under Anti-Money Laundering obligations. You acknowledge that neither Zelle nor the Network Financial Institutions shall have any liability for your failure to comply with the terms and conditions of your account agreement with your financial institution. Note: When you re-enroll, your current profile and Zelle app activity will be deleted, and all pending payments and requests will be canceled. You need more information about a money transfer using the Service. All rights reserved. To be a User, you must (a) enroll with a U.S. address, email address and U.S. mobile phone number, and (b) have a personal, not a business or commercial, debit card issued in conjunction with a U.S. domestic (not including U.S. territories) checking or savings account by a financial institution that is a member of the Visa or MasterCard network and has the ability to receive money in minutes*, and your financial institution must permit electronic funds transfers to and from that account. Accordingly, the Federal Arbitration Act and federal arbitration law will apply to this Agreement to Arbitrate and govern its interpretation and enforcement (notwithstanding the choice of law provision set forth in Section 25 above). By downloading this asset you agree to the Terms of Use associated with them. For iOS users you may turn on or off your Face ID from the Preference option. You agree that Zelle, the Network Financial Institutions, or their respective agents may use automatic telephone dialing systems in connection with calling or text messages sent to any mobile phone number you enroll. The only requirement is that the response time be reasonable. You may send money to another User at your initiation or in response to that Users request for money. Please consult the Zelle Site for exact customer service hours. Their number is 425-722-1299. Notwithstanding this Agreement to Arbitrate, you and Zelle may choose to bring individual claims or disputes in a small claims court, provided that they fall within that courts jurisdiction. 12,291 satisfied customers. Money sent with Zelle will be sent to the account enrolled with the email or U.S. mobile number used to send the money. It comes with a number of interesting perks, features, and optimizations. These instructions apply to the service of third party subpoenas on Early Warning Services, LLC (Early Warning) in matters in which Early Warning is not involved. Neve is our newest WordPress theme. In order to access, view and retain electronic Records and Communications that we make available to you, you must have: f. Requesting Paper Copies. Complete the form and we will respond to you via email within 2 business days. THE MOBILE DEVICE THAT YOU HAVE USED TO ENROLL IN THE ZELLE. Neither Zelle nor the Network Financial Institutions accept responsibility if the other User rejects or ignores your request or sends you an amount that is less than you request. You can verify if your card is fast funds enabled by reaching out to the support number on the back of the card. FAILURE TO NOTIFY YOUR FINANCIAL INSTITUTION DIRECTLY AND PROMPTLY MIGHT LIMIT YOUR RIGHTS UNDER YOUR ACCOUNT AGREEMENT AND APPLICABLE LAW. 9. You may approve or deny within the messaging. Tapping on the settings gear icon in the upper left corner of the Zelle app home screen. Subject to the terms and conditions of an agreement between Zelle and your financial institution, Zelle will provide you instructions on how to enroll with your Network Financial Institution. If you're looking to make fast transfers, then Zelle might just be for you. 2710 Gateway Oaks Drive, Suite 150N. Zelle support is unable to cancel a payment on your behalf. litigation, investigations, audit, and compliance practices, or to protect against legal claims. c. How to Withdraw Consent. Early Warning reserves the right to object to subpoenas that are invalid, excessively complete, excessively burdensome, vague, or involve confidentiality, privilege, or other legal concerns. Please wait a minimum of 20 minutes between attempts. If you tell us verbally, we may require that you send us your complaint or question in writing within ten (10) business days. To start enrollment, visithttps://www.zellepay.com/get-startedto see if your bank or credit union offers Zelle. Other product and company names mentioned herein are the property of their respective owners. Zelle does not support sending or receiving money betweennon-participant financial institutions. As a customer of a financial institution that is not a Network Financial Institution, Zelle will limit the amounts you can send to another User when using the Service to $500 per week with no limit on the number of transactions. Sacramento, CA 95833. Any withdrawal of your consent to receive electronic Records and Communications will be effective only after we have a reasonable period of time to process your withdrawal. You'll be prompted to accept permissions to your device. Consent. And because the rules aren`t clear, it`s not always as easy as it should be. Zelle Liability for Unauthorized Transfers for Chase Business Deposit Accounts Only . Your Liability for Unauthorized Transfers. 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