Step 1: To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. Nottingham Forest FC vs Arsenal FC. When do the Premier League confirm the broadcast schedules for games? Check out our exclusive Wallpapers for desktop and mobile today! Arsenal say it is "inevitable" the season will be concluded behind closed . Premier League. Were now banging on three weeks away from the highly anticipated 2018-19 Premier League campaign, starting with the 8 PM clash between Manchester United and Leicester City at Old Trafford on Friday 10 August, and Arsenals pre-season preparations are in full flow. Arsenal will refund supporters who have bought tickets for their remaining matches this season Credit: PA:Press Association. Nothing beats the atmosphere, drama and passion of a matchday. Full details and timings will be communicated directly to fans. . No, the funds will need to be cleared from your account at the end of each season. Online. You will have to login and request the funds manually in each available window when the service is enabled. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. Digital Membership. Members canpurchase tickets or check availability on the Ticket Exchange via their Online Box Office account. We cannot guarantee the physical location of the seats in the stadium, as the club does not tell us where our members will be sitting. I am a Season Ticket holder in the Family Enclosure, how can I use Ticket Transfer? 75 Drayton Park This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. We cannot help with securing match tickets within the 10 week request window (exceptions would be tournament matches like Champions League, FA Cup, etc, which are announced as we advance, and have short request windows). Unfortunately, this wont be possible. Q. Please note the carabao cup is not included. Full match replay - watch without score spoilers. Copyright 2023 The Arsenal Football Club plc. What time does the online queue start on the Online Box Office? On the events page choose your match and your seating section of the stadium you wish to sit in and how many tickets you need, from the hundreds of football tickets for sale . Sky TV may yet need to select which matches will be televised in the UK for the weekend youre attending. How do Silver/Red members buy away tickets? Q. Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. Thank you all, each of you, for being there for one another. . Selling a Ticket on Ticket Exchange The Exchange provides Season Ticket Holders with a secure and convenient platform to resell tickets to fellow Arsenal members. These sellers are authorised to sell official tickets or packages to our matches. Arsenal FC vs Wolverhampton Wanderers FC. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. Cashback. If not, you can search our extensive Help Centre which contains lots of useful information about the Club's Ticketing Services and more. Club Level Season Ticket Waiting List Terms and Conditions Q. Who is eligible to use the Cashback service? How to add your Digital Pass to your phone. Q. View tickets. One questioned the refund policy on season tickets and another stated the Gunners' hopes of qualifying for the Champions League by finishing in the top four are already over. My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Everton have confirmed all fans with tickets for the Club's final five home Premier League fixtures of the 2019/20 season are able to claim a refund with these games taking place behind closed doors. Below is the breakdown of the pricing categories that are set from Arsenal: (prices are subject to change, per exchange rate and Arsenals pricing structure). Highbury House The Cashback Service Featuring seven screens it offers everything: Hollywood blockbusters, foreign films, documentaries, live events, streamed events, esports, and more. Led by Club Manager Mikel Arteta, Arsenal is consistently among the most successful clubs in the English Premier League, the elite tier of English football. This service assists us in our objectives of eradicating the unauthorised and illegal sale of tickets through touts. Tickets can only be requested by current dues-paying members of Arsenal America, and there is a 1 ticket : 1 membership requirement. A. Avenell Club Membership Terms & Conditions 2022-23. The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. ', The comments below have not been moderated, By English Premier League. Q. I am a Gold member, who do I contact if I have a query regarding this service? Here at Gudstory, we focus on delivering our readers with the latest information about everything. You will be notified about 6-8 weeks before the game that you have been selected/denied for the tickets. Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23. If you are requesting more than 1 ticket, please have each valid Arsenal America members email addresses ready at checkout, as you will need to enter them before checking out. This might seem like a long list of requirements for ticket requests. "All tickets have been refunded via . Digital Membership Terms and Conditions, General Admission Season Ticket Waiting List Terms and Conditions To inquire about a licence to reproduce material, visit our Syndication site. A. By posting your seat on Ticket Exchange, you will earn an attendance stamp which will count towards you earning your Attendance Trophy - meaning. Arsenal Hospitality Website Terms and Conditions, The Arsenal Membership Terms and Conditions 2022-2023 (disabled supporter extract) They were the first top-flight side to return to individual training and Mikel Arteta oversaw small group sessions this week as the club look forward to a restart date in June. If a problem occurs prior to when its too late, Arsenal will give you a full refund. We cannot guarantee anything, as we are at the mercy of Arsenal. Sell your Platinum tickets to other Arsenal Members. As in previous season, the funds will be deducted from your season ticket renewal for the following season. Arsenal fans are really hyped up with their new players. 'As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. Step 2: Then, click on Match Tickets at the top of the page. Modified on: Sun, 22 May, 2022 at 1:38 PM. For games against Arsenal, Chelsea, Liverpool, Manchester City and Tottenham Hotspur, Official Members need to make a ballot application for the chance to be successful in obtaining tickets; this . Tottenham Hotspur Football Club - Tickets (0344 844 0102 . Box Level Terms and Conditions 2022-23 I live overseas how do I get my cashback funds? Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. A. 4. If a problem occurs prior to when it's too late, Arsenal will give you a full refund. Highbury House Manage your membership. The tickets start from price for a Arsenal FA Cup match is around 99 . To open a menu item's submenu, press the space bar. 2,500. There may also be occasions when this service will be used to refund our other membership levels when it hasn't been possible to refund their method of payment directly. We are here to listen and help as best we can. Letters should be sent to: Box Office, Arsenal Football Club, Highbury House, 75 Drayton Park, London, N5 1BU. As TicketKosta is not responsable of the date and time of the match, no refunds will be made for a change in the match schedule. Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. 20:00 - Emirates Stadium - Emirates Stadium, United Kingdom. We hope you enjoy this convenience once its available. If you have any other questions, please read the rest of the information below. FEEL the atmosphere, get behind the scenes and enjoy the build up to the big game. Executive Box Waiting List Terms and Conditions - 1st February 2023 onwards, Disability Access Season Ticket Waiting List Terms and Conditions, Ground Regulations 2022-23 It should be noted that you cant be refunded your booking fee, the amount you pay to book tickets, but hopefully, this article has shown you all you need to know about football ticket refunds at Arsenal. A. Tom Caldon For Mailonline No, unfortunately you will not be able to get a refund. Can I buy tickets from a 3rd party website? Only Silver, Red, Cannon and Junior Gunner members can buy tickets via this service. What is Cashback? 0345 262 0001. hospitality@arsenal.co.uk. A. A. Arsenal have confirmed tickets sold for the remaining matches of the season will be refunded with games heading "behind closed doors." The official club channels will be updated each month to notify members of the available window to use the Cashback service. No. A club statement read: "As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the Covid-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. All tickets will be authentic, valid and delivered to you on time. In relation to tickets, the statement reads: Supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed doors matches in the 2019/20 season. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards another match. Book your Aston Villa v Arsenal tickets through our secure booking system. 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