If the UC app is listed as "Supported with Caveats", then support is as described below:
a. Right-click the virtual machine that you are upgrading, and choose Guest > Install/Upgrade VMware Tools. VMware vCenter Converter
Support means root cause and "fix" for an issue need to come from wherever the problem is isolated to. Use VLANs to isolate DMZ from intranet so we can run Expressway-E VMs on the appliances, instead of extra DMZ hardware. In these videos we will. Multiple Physical NICs and vNICs
Not supported. This content has been moved to Cisco Collaboration Infrastructure Requirements. Support for adding virtual hardware resources (similar to moving from a less powerful server to a more powerful server, such as MCS 7825 -> MCS 7845) depends on which resource, and which UC product: Adding vCPU is supported for all apps except Unity Connection, but requires VM to be shutdown first. Note that vDisk partition alignment is affected only by not using the Cisco proved OVA for initial install or reinstall of a VM. E.g. This needs to be accounted for in VM Placement. larger VMs, more virtual HW options, etc.). Recall ESX and ESXi are architecture options for VMware vSphere releases prior to 5.0 (. Not supported. E.g. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Go back to:
NOTE: support varies by app and version. This feature automates patching and updating of VMware vSphere hosts and Guest OS. For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000M (M5) appliance. (physically delivered as factory-preload on appliance; multiple appliances will use same initial license key). Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. The Cisco VoIP/CCME section aims to provide a solid VOIP configuration reference guide to the VoIP community. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. Embedded virtualization licenses are purchased from and supported by Cisco (e.g. Not supported. Unified CCX
vSphere Storage Appliance (VSA)
Use the following procedure to perform this upgrade. Virtual Appliance Packaging of UC apps
If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. Does not protect vs. faults with the SAN or network hardware. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). is not supported (similar to moving from a more powerful server to a less powerful server, such as MCS 7845 ? See Resize Virtual Machine instead. This example will use a minimum build of 3x SAS 1.2 TB. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Solved: CUCM 11.5 Virtualization Hardware requirement - Cisco Community Start a conversation Cisco Community Technology and Support Collaboration IP Telephony and Phones CUCM 11.5 Virtualization Hardware requirement 4766 15 4 CUCM 11.5 Virtualization Hardware requirement Go to solution A_ Beginner Options For guide to abbreviations, see At a Glance table at, http://www.cisco.com/go/virtualized-collaborationd, UC on UCS Specs-based and Spec-based 3rd-party infrastructure, Click here for VMware's direction to transition from ESX to ESXi, Hardware/Software Compatibility Requirements, Cisco Collaboration Infrastructure Requirements, http://www.cisco.com/go/virtualized-collaboration, Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted 7.5(3), this vmware.com KB article for compatibility for ESXi version with vmv version), Support for Virtualization on the ESXi/UCS Platform, See Storage Requirements for Specs-based hardware support, Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client, www.cisco.com/go/virtualized-collaboration, Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/, http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf, http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. OVAs for ESXi 5.x include vmv7 and vmv8). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. If you choose to use access options like VLAN trunking or link aggregation, multiple physical links may be required.
C240 M5SX chassis will be used for up to 24 hard disk slots, which allows lower-cost HDD to be used (vs. SSD or NVMe) at high enough quantities to still meet application DAS guidelines (see Storage Requirements, Considerations specific to Local DAS). For real-time load-balancing of live UC VMs (e.g. VMware Snapshots
Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 1, 2 or 3
Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). See VMware Consolidated Backup and VMware Data Recovery for what is supported. Go back to: Virtualization for Cisco Unified Communications Manager (CUCM), VM Configuration Requirements
Note: Feature support for Cisco Unified Contact Center Enterprise varies by component (e.g. for VMware check license editions comparison). No reboot is required. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). This content has been moved to Cisco Collaboration Infrastructure Requirements. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. Server Vendor's hardware compatiblity information for the vSphere ESXi Major/Minor version required by Cisco Collaboration. To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Cisco requirements are to prevent these types of issues from impacting application availability to end-users. 4.0 U4, 4.1 U2, 5.0 U1, 5.1, 5.5, 6.0, 6.5 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cucm_im_p_10.5_vmv8_v1.2.ova. Accelerate incident response with comprehensive visibility and control for your dynamic cloud environments in a single pane of glass. Like the BE7000H (M5), we will also spec dual quad-port 1GbE NICs to provide extra links and accommodate typical needs for NIC teaming and/or VLAN trunking. fresh install 8.x software on VMware / UC on UCS
); HX TRC 6.0 only.
Assume Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. 3
Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). 3rd-Party VM-based Deployment Tools
To download the OVA files, refer to the Collaboration Virtualization Sizing guidelines. Refer to the VMware documentation for requirements to use this feature. You can run a 3rd-party RAID calculator to double-check if 6x300GB in a single RAID5 will accommodate. Medium/large systems require 2.50 GHz for deterministic support. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. Cisco recommends to power off the VMs before the SAN replication occurs. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. Virtual Appliance Packaging of UC apps
You must follow any compatibility instructions from your hardware/software providers for the server model, network elements and storage system you are using. I.e. upgrade to 8.x software version on the bare-metal server
This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Not supported. VMware vShield
For capacity drives, required usable space is ~1TB. Physical external devices such as USB drives are not supported. Version 14. If purchased from and supported by 3rd-party (e.g. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. Below are some guidelines for Cisco UCS C-Series servers with HDD DAS. Cisco Collaboration System Release 12.7 features and application versions. VMware vSphere Distributed Switch) may have license feature-level requirements. Installed base version upgrades until end of support. Click Add Trunk to create a new SIP trunk. VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. Plan for single RAID5 volume. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). NOTE: support varies by app and version. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. VMware "Long Distance vMotion" (site to site) is not supported. for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. Which VMs are active, and how many are active simultaneously, depends on how the CUCM cluster nodes are setup with respect to service activation, redundancy groups, etc. If we evenly split the application VMs across two cluster nodes, then we'll need at least 18 physical CPU cores (18C) on each node. Cisco Finesse
Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. upgrade to 8.x software version on the bare-metal server, fresh install 8.x software on VMware / UC on UCS. VMware Cloud on AWS, Azure VMware Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple and others are not supported). 24K max BHCC per cluster
See also VMware Data Recovery and Copy Virtual Machine. See VMware vCenter Converter for what is supported. then Cisco will provide support for ESXi. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the design guide and upgrade guide. Minimum required memory is 102GB. VMware Cloud on Dell EMC VxRail, Amazon AWS Outposts, Microsoft Azure Stack, GKE On-prem and others are not supported).
vSphere Data Protection (VDP)
This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. Required usable space is 664GB. vSphere Storage Appliance (VSA)
Failovers to other servers must not result in an unsupported deployment model (e.g. HCL, latencies, application VM capacity and performance needs). Was only sold as 6.x. 10.5 and later
For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Minimize server count and use common hardware builds to simplify operations. Customers who want to use less storage space must use the 1x110GB vDisk and a reinstall plus restore from backup is required to change from 2x80 GB to 1x110 GB. Please note the following caveats:
Reminder that for applications to be supported on a storage system, it must meet application requirements for compatibility, latency, usable space and IOPS capacity. VMware "Long Distance vMotion" (site to site) is not supported.
Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. Intel Skylake 3100 Bronze, E5-1600v3, Intel Xeon Haswell E5-1600v3 are not supported). Otherwise same guidelines as for RAID5.
Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. Follow Business Edition 6000 ordering guide for quoting instructions (toplevel product ID BE6M-M5-K9). Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. VMware vMotion
VMware Site Recovery Manager (SRM)
See Resize Virtual Machine instead. VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. In this one, Jim shows. upgrade to 8.x software version on the bare-metal server
See the documentation for the UC application software or UC appliance software to see what is supported. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the, All cluster nodes must get the same vCPU/vRAM increase. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is:
Step 2 Choose the automatic tools update and press OK. BE6000 M4/older and BE7000 M4/older appliances only, BE6000, BE7000, MM410v, MM410vB appliances only. VMware Fault Tolerance
In QuoteCollab tool, model VM placement and note tallied hardware requirements for each hardware node. Was only sold as 5.x. E.g. BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz). Follow your shared storage array vendor's instructions for compatibility. 2 or 3
This feature effectively provides a method to do full system backup/restore, take system images or revert changes to software versions, user data and configuration changes.
E.g. Application
See the documentation for the UC application software or UC appliance software to see what is supported. This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. For capacity drives, required usable space is 736GB. * Only supported for deployments of <1K users and <2.5K devices. Cisco only provides Application OVAs using an older version of VMware-native vmtools, that customers may update if needed for compatibility with their environment. VMware Tools may be either "VMware-native" (provided by VMware ESXi) or "open-vmtools" (provided by guest OS). For simplicity, this example will use a pair of Intel Xeon 6126 CPUs (12C/2.6GHz)which will support all applications' "medium" capacity points in this example. Cisco Public CUCM 12.5 Upgrade/Downgrade Consideration . To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the. Cisco Collaboration applications do not support VMware vSphere, Ordering Guides for Cisco Business Edition 6000 12.5+ and Cisco Business Edition 7000 12.5+ at, Cisco Business Edition 6000 12.5+ Installation Guides at, Cisco Business Edition 7000 12.5+ Installation Guides at. This yields the following applications and application sizing: Follow design assumptions and best practices from Sizing in Preferred Architecture for Cisco Collaboration 12.x Enterprise On-Premises Deployments, CVD. Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. This feature automates patching and updating of VMware vSphere hosts and Guest OS. For most Collaboration deployments, RAID5 has been the best tradeoff among competing factors of maximizing usable space, IO performance, fault tolerance, and ease of failed disk replacement while minimizing total storage system price and complexity. Go back to: Cisco Collaboration Virtualization. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). Slower CPUs maybe possible, but will only have caveated support. Old versions of Call Manager (CUCM) were running on Windows Servers. This setting usually needs to be disabled on an ESXi host running Collaboration app VMs (either new install of ESXi 4.1+, or upgrade from ESXi 4.0 to 4.1+ followed by upgrading VMwareTools in app VMs to 4.1+). 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Http: //blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html note: support varies by app and.... To a newer vmv version a live, running Virtual Machine tallied requirements. Issue need to come from wherever the problem is isolated to extra hardware! 8.X software on VMware / UC on UCS of extra DMZ hardware upgrade to software. Site Recovery Manager ( SRM ) see Resize Virtual Machine instead VMware may! By 3rd-party ( e.g 3 Amazon Web Services cisco cucm virtualization AWS ], Microsoft Azure, Google Cloud Platform and are! Configured with multiple physical links may be either `` VMware-native '' ( provided by ESXi. At http: //blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http: //www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html 7000 ordering guide for quoting instructions ( toplevel product ID )! //Www.Cisco.Com/Go/Swonly ) with multiple physical links may be either `` VMware-native '' ( provided by VMware )! May have license feature-level requirements have license feature-level requirements faults with the replication! Follow Business Edition 6000 ordering guide for quoting instructions ( toplevel product ID BE6M-M5-K9 ) VMs! Only supported for deployments of < 1K users and < 2.5K devices if 6x300GB in a pane...