It is a wonderful time share and we are very happy with it. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. WellI was scammed by the masterminds of El Cid Cancun. OR at least have them 1. Im in the process of trying to get out of my contract, which is paid in full. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the For the most part El Cid help is very rude and refuses to transfer to a Supervisor. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. By June and after tireless repeated calls and written communication we had received nothing. Who is ED Magedson - Founder, Ripoff Report. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. Desired outcome: El Cid is a pure rip off scam! El Cid is a pure rip off scam! don't use it for the airlines. Almost always it is El Cid that ends up wrong. However, because of financial reasons, we are unable to continue with the membership. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. Carolyn Nierman. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! All business will get complaints. Hello everyone, My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. We were promised free upgrades on the cruise and all our vacations not! People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! Claim it and get a lot of features. We were approached at the airport by the offer of a cab ride. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. These guys are nothing buy liars. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. Sign In arrivia, Inc. d.b.a. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. We are being held hostage by el cid vacation club. The staff at their resorts is incredibly caring. Jan 16 2023 10:30 PM I also believe it is illegal what they are doing. For those July 2016 folks, consider yourselves lucky you and your new friends are few. We said that in 5-10 years we would be interested in purchasing. And phone # we can call to Resolve future issues. We were sold an El Cid TIMESHARE. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Truly bottom of the barrel. VLADIMIR JIMENEZ THIEF! I was under the impression that you are required to pay the entire El Cid Vacations Club - Fradulent Sales Techniques. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! Its a shame that this type of situations happens. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! We are in the same situation! . A & M Sales and Marketing, LLC. We now have lawyers from the Owner's Advocate helping us. I have an addendum in hand stating that we SHOULD be able to use 2years of points. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. We proceeded to have our attorney take action and were advised to stop all payments. Please let me know how you were able to resolve your issues. The first step to a perfect family vacation is finding the right place to stay. The inventory that El Cid sets aside for its members, is incredibly small. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Login to Your Account. The free cruise for six to Hawaii? Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. STAY AWAY THEY LIE ABOUT EVERYTHING. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: They are catering only to people there on promotions, hoping they will buy into their timeshare program. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. EL CID didn't get us a copy until your five days are up. We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. El Cid properties in Mazatlan are always great in regards to the services we receive. Absolutely Amazing Vacations and Travel, LLC. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Search Flights. The next hearing is scheduled for February. They did not say that they could not accommodate us. We cant afford to lose 165000. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. with your points and just enjoy it all. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. This will surely increase the credibility of your complaint. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. And now after reading all of this, I really want out now. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. Sales also promised us a free cruise for two for the next 20 years. Now we have been filing complaints with Benjamin, the customer relations person. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. Then they sent in Arturo. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. This review was chosen algorithmically as the most valued customer feedback. We feel we need to warn people to not get caught up in their vacation club scam. 01 800 670 32 77. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Or a full refund, you are telling us. The points for car rental program is no longer available. Everything you need to know about vacation. We will be in our 90s at their rate. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! This review was chosen algorithmically as the most valued customer feedback. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. Owner ID or Contract Number Password. When we attend, we already had a timeshare? The complaint has been investigated and resolved to the customers satisfaction. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. The lady from mexica Betty said if I cancel I can not get money back. We stayed strong during our 90 minute presentation, and refused to purchase. You pay and they take. I have tried to call but they just act like they don't understand me or just never answer the phone! Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. We are unable to travel and are being held hostage. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. Imagine how much money they are taking away from me. Please count me in on this lawsuit. They are doing the same thing to our family. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. http://www.timesharescam.com/timeshare-cancel/. We had to move seven rooms before we found one that didnt smell bad. In full we feel we need to be SUED, Read full el cid vacation club lawsuit of Cid! At their rate to purchase for two for the rest of their so called contract!... 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