We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. Beach Resort. Tiles in the bathroom were a little slippery. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. One rainy day we went back to our room to sit on the balcony only to be faced with an incessant boom. If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. He then tried to get us to agree to a lesser package for half the cost.We refused this which increased his aggression, by this time he was extremely intimidating and shouting. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. Dear guest,Receive our warmest regards from your house at the Mexican Caribbean.The nice notes like the one you kindly posted are very appreciated by our team. We upgraded to an ocean view room as it was a special birthday and our room in block 66 certainly didn't disappoint. I was reassured they would definitely have that room and it wont be given to any one else. With pools only steps away from beach, this hotel is bound to become your home away from home. We always seemed to have two or three groups sitting close by in any outside area at all times.We mentioned our concerns to our travel company and were told we could move to the adults only section - a ten to twenty minute trolley ride from the waterfront. Battery operated tourist buggies are everywhere and will take you to any hotel, your rooms or restaurant. In this hotel, the youngest guests of the resort will love to explore the areas that have been carefully designed to entertain them. Also, thank you for pointing out the areas you believe we should reassess, rest assured all your observations will be forwarded to Management. The place is beautiful and well maintained. Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. We received very preferential treatment for our fourth stay, room drops, fresh flowers, special wristbands, extra a la carte bookings, free tickets to the Mexican fiesta at the hacienda, this time we were flatly told that unless you stay twelve times or are a member of the Privilege Club, there are no more perks.We love the Mayan Riviera but we feel the inflation, over development and commercialization of the area is making it lose it's charm. Would totally recommend! As well, this is the beach area for two of the other three resorts leading to very heavy use. RRPP A, Public Relations at Bahia Principe Luxury Akumal, responded to this review. !We truly understand your review and appreciate the opinion that all of our present and future customers may have. The place is beautiful and well maintained. Best holiday ever! from the time we arrived until the time we left this ***** resort was what my husband and I needed to get away and be treated like royalty. Dear guest,First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays.We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. !The room is good, cleaned twice a day.Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortableFood - very goodDrinks, premium for PC membersBook your own transfers from and to the airport if you can. This 10yr package gave you 30 weeks however, 15 had to be taken at a Bahia where your room would be a fixed price of 226 per week however you would have to buy the full All Inclusive package during your stay, plus the Air fares and Transfers.The following day I compared what 2wks as a Privilege Club member at Bahai Akumal would cost us against a full Tui holiday package (same dates) and Tui worked out almost 1000 cheaper and much less hassle. Services subject to change without prior notice. Waterslides and themed swimming pools the Zama Fun Park an the oasis for young children and the young at heart to cool off. Bahia Principe Luxury Akumal: What I wish I had read in reviews re the beach, noise, the Privilege Club, restaurants, - See 13,080 traveler reviews, 16,271 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Experience the Riviera Maya like never before, with a tropical cocktail in hand. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Feeling hungry and dont want to leave the beach? Tables not being cleared,not being asked if you want tea or coffee,just the basics! Cant wait to go back.More, Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.Positive comments always motivate the staff to provide excellent service.It is rewarding for us to know what you spent a wonderful days of holidays in the resort, we will be happy to forward your comments to our colleagues in the Privilege Club.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience :)If you need any further assistance regarding the Hotel's services do not hesitate to contact us at: info.akumal@bahia-principe.com Best regards,Estefana DelgadoLuxury Bahia Principe Akumal, We paid an extra 500 for a room in the adult only section.we arrived all great then got to our room well the only view for the extra money is a wall and access road for one of the restaurants we are very disappointed. On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. Recapping on the presentation I concluded there was no other people who had signed up it was members of their team clapping as part of the ploy to get us to sign.After the event I contacted some of their listed Hotels in Scotland to find there was no guarantee and its highly unlikely that you would get a 3-5 day break at the price stated. View Hotel . MY BAHIA PRINCIPE LEVELS AND BENEFITS. Every night something is on. I couldnt eat it and had to waste them all. Luxury is an over exaggeration!! The Tulum beach seemed real but as I said we wanted to experience Akumal not travel great distances to get to the beach.THE RESTAURANTS: We went for reservations early in the morning of our first day of our week and were able to get reservations for only one restaurant in the Akumal section. Services, Activities and Entertainment: Privilege Lounge*. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. Bahia Principe Luxury Akumal: Time share privilege club - See 13,346 traveller reviews, 16,836 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. So much selection so will cater to everyones tastes! Please see our partners for more details. Kind regards,Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal. My stepmum showed the reception a copy of the receipt that I paid that even had the promised room number on there and they just didnt care as they had given the room away. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 13,219 traveller reviews, 17,136 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Bahia Principe Luxury Sian Ka'an: Tropical - See 9,502 traveler reviews, 12,551 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. However. Review tags are currently only available for English language reviews. Booking with Bahia is 100 USD +tax /person :(More, Dear guest,On behalf of the entire Luxury Bahia Principe Akumal Don Pablo Collection staff I would like to take this opportunity to thank you for your feedback regarding your recent stay at our hotel facility. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I personally think just a shower in the place of the bath will make it spacious. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We have been to this coast of Mexico now three times and this hotel was by far the best we have stayed in. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bahia Principe Grand Tulum: Great resort! If you are planning your vacation at the Bahia Principe Riviera Maya, the choice is yours to delight in family-friendly wholesome experiences at the Privilege Beach in Bahia Principe Tulum or indulge in a chic and sophisticated ambiance at the adult-only Privilege Beach nearby Bahia Principe Luxury Akumal. I was at the beach all the time as the main pool is just constantly loud for me but great for more the party people or people who like that atmosphere. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). Review tags are currently only available for English language reviews. Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands. ;- )Kind regards, Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. It was nearly impossible to find. *Services and facilities exclusive for Privilege Club members Extra person 120 USD. We stayed at the Akumal and it was so much nicer than Coba. Night entertainment was great, highly recommend the silent disco and rock nights! All the services to coordinate your vacation at a click's distance. Our favourite restaurants were the Arlequin and Dolce Vita. Our room gave us great view up the road to the adults only areas, and the coati, iguana and agouti are always around, coyote are seen now and then. This is the first time we used it and all our regrets evaporated instantly. Tripadvisor performs checks on reviews. The rooms are always spotless! Privilege Beach*. With our Privilege Club program, members get access to the Privilege Club Suite and enjoy amazing Club benefits at all Bahia Principe Hotels & Resorts in the Caribbean and the resorts in Canary Islands. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. Each day promises to deliver an unforgettable memory of your vacation in Punta Cana. Receive our warmest regards,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. The staff can't do enough for you, they are so polite and helpful! Two of us are vegetarians even a lot of choice for us.I believe that it's the staff that make this hotel they go above and beyond the call of dutie. . Bahia Principe Luxury Cayo Levantado. Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. more. Well done! If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. Again this was fixed. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! Club Carts*. Bahia Principe Grand Tulum: Grand Bahia Principle Ahmed Mexico - Read 15,901 reviews, view 19,223 photos, and find great deals for Bahia Principe Grand Tulum at Tripadvisor No but only because there are so many other places to stay. Time share privilege club - Review of Bahia Principe Luxury Akumal. Feb 16, 2018 - Explore PrivilegeClub's board "Luxury Bahia Principe Akumal", followed by 238 people on Pinterest. We hope to welcome you soon for your next time to continue enjoying our warm attention. ***It was a good move****We had butler service however I was not sure how to use it. Taxes and fees that are shown are estimates only. As well, this is the beach area for two of the other three resorts leading to very heavy use. The beaches were excellent and they even made safe swimming areas. I was hearing rumours of $10,000 plus for lifetime membership. Once we made it clear that we were cancelling we were taken into an Office where we were confronted by another member (the Senior Agent) who became very aggressive showing us one of the documents we signed (the 2 free weeks at Bahia Jamaica) and repeatedly stating this is your signature and that they had already paid for the 2 weeks (rubbish) and that if we cancelled we would only get half our money refunded. Bahia Principe Grand Tulum: Great Time, Will Return! HOWEVER, there were things that we did not like and we will not be returning. This hotel is likely to sell out soon. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Kaan, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience surrounded by a peaceful and unique environment. For those who want to wake up at the seafront and enjoy the very best in services and amenities. Pool MORE INFO. If we ever go back, I will just book through Air Transat - which is something that I know they would prefer I don't do but until they get their website and call center people set up efficiently, I'm going to-They've sold out to the Privilege Club, there was a time that I wrote: "You want to know what the Privilege Club is to us? Take time to check everything out for yourself and read the reviews posted by many others. Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. (False). We stayed at the Akumal and it was so much nicer than Coba. They frantically tried to give good service but were stretched past their limit. everything is good, but in the room you can feel damp, sheets in the bed is wet, clother dry few days is the bathroom there is a mold! Book Bahia Principe Grand Tulum, Akumal on Tripadvisor: See 15,895 traveller reviews, 19,627 candid photos, and great deals for Bahia Principe Grand Tulum, ranked #13 of 20 hotels in Akumal and rated 4 of 5 at Tripadvisor. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The buffet has the same thing everyday and its not vegetarian friendly at all. Dear Guest,On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort.We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. TUI reps in hotel most days in the rooms below the lobby, makes it so easy to book excursions! We were absolutely not disappointed with this choice though we found ourselves going back to Coba to visit our favourite guys Geraldo and Victor at the bell desk and Alfredo at the Kukulcan buffet.In Resort highlights: -The hour long walk from one end of the beach to the other with no sandfly bites. They have an adults only section and its very quiet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. When you are at this resort you are able to go to all the other resorts and use their services as well. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Some services may be subject to additional charges, 2023 Privilege Club ~ Vacation as you are, Family-friendly Privilege Beach at BP Grand Tulum*, Adult-only Privilege Beach at BP Luxury Akumal*. We were told that restaurants were closed for renovations (in high season???) We had NO issues at this resort what so ever. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. The pools and beach is spotless! I just feel the service has gone down hill. We are all glad to help. They did move me the next day to block 53 and they was lovely and quiet. Family-friendly Privilege Beach at BP Grand Tulum*. High humidity can cause a problem with damp smells in the rooms but we used the hotel's aromatherapy service and took wardrobe dehumidifiers with us which solved the problem.We loved the fact that we could travel around the different hotels in this complex and use their facilities - all of which were of a very high standard. Dominican Republic, Samana. Rooms. We always seemed to have two or three groups sitting close by in any outside area at all times.Much of what I read in reviews was true. 48 talking about this. Clean towels twice a day, minibar restocked daily, turndown service all make it that little bit more special. Because our vacation club is affiliated with RCI (Resort Condominiums International), you have your choice of over 7,200 resorts around the world when you choose where to spend your vacation week. Grounds team working incredibly hard!-Eating breakfast at Los Corales in the adult only area of Akumal. guests. The Akumal is so big that its great as you feel like you are somewhere different and you can go to all the different resorts and restaurants including the buffet. The net curtains were not the same length and one was discoloured!!! I had a leaking AC and a broken phone. Photos. $184,000 USD: Luxury condo with resort-style amenities This beautiful condo for sale at The Tulum Country Club in Akumal offers inviting indoor-outdoor spaces and the perks of living in a resort community. Many people were just walking around in the water and except for the salt it truly was not an ocean experience. Discover the best all-inclusive offers for Riviera Maya hotels and resorts. Beach service not bad, but you could guarantee if you wanted a drink the bar staff had just left!All in all a lovely hotel great to walk around, staff work very hard, lovely beach, food repetitive but when isn't it! Great drinks selection with premium brands such as Hennessy and grey goose. The staff is wonderful. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. The external shows are good, but the smokers dominate the best seating areas, it would be nice to make some areas smoke free.Wildlife. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! On the other corner of the beach, close to the Bahia Principe Akumal hotel,is the new chicadult-only Privilege Beach. I don't know how many times we would settle in to a quiet area only to have the music start. Sunscape Akumal Beach Resort & Spa. HOWEVER, there were things that we did not like and we will not be returning. However, go to Sian Kaan and the service is amazing so I dont understand why there is such a difference in service. We will be back! From select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to the tune of the waves in the backdrop. Sometimes the shampoo and soap got topped up. Easily fixed, put down towels after shower. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. Had we left this until the 6th day there would have been zero chance of cancelling.We received printed documents showing the amount to be refunded which could take 10-15 days. Would we go back? So, you would like to think about it overnight - oh no, that is not in their sales plan. Lock in the lowest price from these sites. Dominican Airport Transfers PLUS. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. Our favourite restaurants were the Arlequin and Dolce Vita. It caters to all people! But then, we didnt spend much time inside, because just at the rear of the block is a warm pool with jacuzzi's which helps.Food. This place is fantastic value for your dollar, has everything and among the many all inclusive resorts in this area, it is one of the best.The few things that distracted/surprised us during this stay would likely be unnoticeable to the first timer, though I know that some of you are still reading and are thinking about booking or returning as well:-Booking through their website directly was an ordeal and their office in Miami made multiple excuses, never responded to emails and made false promises that were not met until they were disputed. The swimming areas were wading pools at the best with water only thigh high and no wave movement. . Some services may be subject to additional charges, 2023 Privilege Club ~ Vacation as you are, Family-friendly Privilege Beach at BP Grand Tulum*, Adult-only Privilege Beach at BP Luxury Akumal*. See more of Privilege Club on Facebook. Sol Cayo Coco - Cuba. Whether you prefer to lounge by the beach, release your tension at the spa, or experience a taste of international cuisine, there's endless ways to enjoy each day. We stayed in the 73 block, clean, well stocked, linen changed daily. 3 Bars. 1 Comment 1 Share. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. 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