server, Kristina, did an excellent job of taking care of us. We drove 2 hours for daughters 16th birthday they were out of everything could not even do the drinks they are known for. Most guests say that the hostess is attentive at Sugar Factory Biloxi. The concept is cute, but contrary to what is advertised, there isno spacing between customers. Never been there before was a fun experience. Big disappointment. The chicken tasted like straight pepper. I wish I could remember his name. The server came back to see if everything was okay. My milkshake came out looking amazing. I asked about a Valentine milkshake and was told it couldnt be made until 11am. We are open 7 days a week!! One man was the waiter, bartender and everything in between. One night, I stopped at the bar for an alcoholic root beer float. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Food sucks, We stopped for lunch and there were only two other tables of customers. The server came back to see if everything was okay. Food was a little pricey, but worth it! Benefits: dental, life insurance, medical, vision, Job Description. Parties of 10 or more are considered Banquet Parties. The chicken tasted like straight pepper. document.write(new Date().getFullYear()); Overall, wasnt a welcoming experience. Walk-ins are welcome. Tripadvisor performs checks on reviews. Address: Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, Website: https://sugarfactory.com/location/biloxi-ms/. Long wait before host arrived to table, but things got better. Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. A little loud (music was booming) but the food and service were great. We'll be back for that. My sister ordered the steak sandwich with a side salad instead of fries. This video takes you inside to The Sugar Factory Restaurant located at the Hard Rock Casino Resort in BiloxiSee the Food, Drinks and Party atmosphere from th. The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Three of my cousins and I went there for her birthday. What a complete waste of our morning. Daily 11:00 am5:00 pm We had to leave. Rate your experience! It was crowded. Their menu is huge with so many varieties of ice cream treats and drinks. Dubai, UAE La Mer Dubai (8,159.68 mi) New York, NY 1991 Broadway We were there for three hours because it was so slow. Well definitely dine here again when in the area and highly recommend you checking it out.More. The chicken tasted like straight pepper. I wish I could remember his name. When we arrived, we were the only ones there! It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. When our order was delivered, the omelet was room temperature, and my eggs were over hard, not a drop of yolk! It never came, nor did my eggs! We also had a fun drink called the Watermelon Sugar Goblet. Again, we were the only customers in the restaurant! Decor needs an update. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! Order Online calamari was over breaded, and over cooked, rubbery. Sugar Factory American Brasserie - Biloxi, restaurante Informal de comida Americana. The atmosphere was comfortable, unique and welcoming. They didnt have any syrups to make any of theyre specialty coffees. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, USA. Club itself after correction was good. Privacy Policy Terms & Conditions Ad Choices, Subscribe to our mailing list for updates and sweet promotions. It looks like an old fashioned ice cream parlor. I first experienced Sugar Factory in 2019, so I was surprised to see how some of the leather furniture interior had gone down (patchwork). 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu Open now : 12:00 AM - 11:59 PM See all (60) RATINGS Food Service Value Details CUISINES American, Bar Meals Breakfast, Lunch FEATURES Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations View all details features I had the fish and chips and my fish was completely overpriced black almost tasted burnt and the onion rings were soggy and greasy as well as the limp unbeatable coleslaw that was leaking water off and all over my plate. Twenty minutes later, the server shows up with my eggs, which I refused because now I have cold grits, and cold sausage! We truly enjoyed the experience! Lunch And the $25 couture lollipops were sold out and cant even get one online for the last two months. The drinks were the BOMB! Again, we were the only customers in the restaurant! We had to leave. Everything was delicious! no spacing between customers. Drink was VERY overpriced. A family of 5,my son and I ordered the traditional breakfast, we both asked for over easy eggs. They ask you to leave. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. So we ordered three chocolate shakes. I told her that I couldnt eat the eggs! nothing!!! I understand having being short staffed or very busy but that wasn't the case and I've been there 4 times, SAME CRAP. Friday: 11am-10pm. Great family atmosphere we wouldMore. Copyright 2021 Sugar Factory. Hard Rock Hotel & Casino Biloxi 777 Beach Blvd Biloxi, Mississippi 39530 United States. The food is just okay. Menulist. The food was mediocre at best. One night, I stopped at the bar for an alcoholic root beer float. Yes, The Sugar Factory offers takeout services. Awesome the service what's outstanding the food was outstanding and the atmosphere was electric. 777 Beach Blvd, Biloxi, MS 39530-4300. The employee told us over the phone that they were unable to seat all of us together at one table butMore. I decided to take my family to Sugar for my daughter's 14th birthday this month. Both were so good. I called the next day before returning. For reservations, please call228-207-3243. We had assumed she just forgot or didnt hear me. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. They have some amazing drinks at that bar! The service friendly and prices were good. Been wanting to try for years so am very happy we got to stop here. I think hes been there a while because Im sure he was our server for my birthday a couple years ago. Find next available. Ordered chicken and waffles. Saturday: 11am-10:30pm. My sons were okay, but mine were over hard, not a drop of yoke! The Sugar Factory is rated accordingly in the following categories by Tripadvisor travelers: Are the prices at this restaurant mid-range / moderate? The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. We also will be serving brunch on . It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. Food was pricey, Drinks were not very tasteful. Special menu. Buy your Sugar Factory Gift Cards today! Great food and colorful drinks!! I was disappointed to be disappointed with this place. 30.00 for a strawberry lemonade with 5 pieces of hard candy in it. like they just rolled in black pepper before they cooked it. Save my name, email, and website in this browser for the next time I comment. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. The service friendly and prices were good. 60 E Broadway, Bloomington, MN 55425. Cathedral of the Nativity of the Blessed Virgin Mary. Is there a cost for parking if not staying at the Hard Rock Caf? The drinks were the BOMB! Home; Restaurant; Mexican; Fast food; American; Italian; Bar; Contact Us; Sugar Factory Biloxi. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. 777 Beach Boulevard The casino allows smoking so not super fun to walk through but overall great experience. 1 1. Start your morning out right with our refreshing mimosa goblet. No complaints with the food. My sons were okay, but mine were over hard, not a drop of yoke! This time food was awesome. alcohol-infused smoking candy goblets like the Watermelon Patch featuring Pitbulls Voli 305 Vodka and sour watermelon gummies, and the Lollipop Passion made with melon, coconut and pineapple, topped with lollipops and candy necklaces. But yet it took a very long time for our food to come out. We'll be back for that. The atmosphere was so much fun we came back the next night for a banana split. Dine-in Takeout No delivery Hours . Breakfast We ended up paying almost $500 and spent the evening in the drugstore.More, Stopped in and had a club sandwich and Sugar Daddy Milkshake. There were no apologies, nothing taken off our bill for my breakfast, What a complete waste of our morning.More, Stopped in one night for a club sandwich and vanilla shake. It was also very empty. I could literally reach out and touch the people at the next table. They have some amazing drinks at that bar! There is only 1 toilet for women. No complaints with the food. Call: 952-208-1925. The only thing he could order was a strawberry shake. The service was slow at first. Sugar Factory American Brasserie will be open 24 hours daily, offering breakfast, lunch, dinner and late-night options. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. Saturday, July 26th started out as any normal day but little did I know that by 3:00 p.m. my day would take a horrible turn for the worse. While the food was cute it was very expensive and was not good at all. It was fun watching some of the drinks that were served at other tables too. The only food we actually liked were the french fries. Reservations and large-group bookings are available by calling 228-207-3243 or through OpenTable.com. The server was amazing. We'll be back for that.More. Options are limited and the food was not good. I am never going back to this placeMore, My friends and I called 2 weeks ahead of time to reserve a table for my sisters 30th birthday for a party of 12. A waste of $26. The Sirved app is available for free on iOS and Andriod. Wait seemed a little long. like they just rolled in black pepper before they cooked it. And the place barely had anyone in there eating. Cathedral of the Nativity of the Blessed Virgin Mary. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. They have some amazing drinks at that bar! It never came, nor did my eggs! Save. Very nice and super accommodating. My sons were okay, but mine were over hard, not a drop of yoke! They make a great iced coffee. They advertise Gelato so we went into the candy counter area to get some. Waitress said they had to order all new martini glasses so it came in a whiskey glass. Our waitress, Abby, was super awesome. Food was good. Welcome to Sugar Factory American Brasserie - Biloxi! We attended for breakfast. We went over to the candy wall and were disappointed. I have always wanted to try the Rainbow Sliders. Delicious. Not very strong either. What a waste of time. The cheese wasn't even melted. 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Neat experience to try the first time though.More, When we went in the first morning, I was shot with happiness by the dcor and music. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. Cathedral of the Nativity of the Blessed Virgin Mary. No complaints with the food. I sat there and watched my family finish their meal, I kept my toast and grits, and she was to just replace the eggs. Sugar Factory Express, Mall of America, MN. He also found a hair in the cheese. We strive to make Sugar Factory a happy and fun place for everyone. Just wanted some dessert. Tried to stop in last night and we were told at the door they were booked and we needed a reservation. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature, Book now at Sugar Factory American Brasserie Biloxi in Biloxi, MS. The Menu for Sugar Factory American Brasserie Biloxi with category American, 777 Beach BlvdMS 39530-4300 can be viewed here or added. She took them away to bring new eggs. And notMore, My friends and I visited here. Explore menu, see photos and read 1262 reviews: This was our first, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, https://sugarfactory.com/location/biloxi-ms/, Sushi Kaya Japanese restaurant Menu Prices, La Bamba Mexican & Spanish Restaurant Menu Prices, Bugattis Cuisine & Cocktails Menu Prices, Wakatobi Japanese Grill Hibachi and Noodles Menu Prices, Hyderabad House Biryani Place Menu Prices, Breakfast Daily Pancakes, French Toast And Waffles. Get Directions. Are the prices at this restaurant mid-range / moderate? Worst customer service. Are you sure you want to delete this question? Great host and great waiter. We had a great visit! The candy side was also almost completely bare with no selection of candy I've seen at other locations. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. nothing!!! /*