Wawa, Inc. is an equal opportunity employer. Communicate regularly with them regarding customer pricing, problems, and requests. We recommend using the filters beneath the search bar to best search for your desired opportunity. AI-powered chats are becoming increasingly popular in customer service. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Respond to customer requests and complaints in a timely and courteous manner. Check expiration codes, face and inspect all items. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Ensure coffee thermals are filled and working properly. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Click the link in the email we sent to to verify your email address and activate your job alert. Check expiration codes, face and inspect all items. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. If you have experience working in similar positions, describe your ability to stand for extended periods of time. All Rights Reserved. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. The estimated base pay is $35,763 per year. Job Title: Customer Service Associate. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Enjoy meeting new people? They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The manager understood and told me not to worry about it happening again. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Maintain proper cash levels in register drawer and change machines. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. www.wawa.com/careers #jointheflock #internships2023. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Department: Store Operations. Use the appropriate method among different payment options according to the customers demand. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. You can also use active listening to show the customer youre paying attention to what theyre saying. Learn more about Communicate with the management team regarding customer requests and concerns. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Jobs. Department: Store Operations. Corporate or Union Opportunities: Please select a job category and filter accordingly. Institute for Human Resource Professionals (IHRP). Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. 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Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! If you require an accommodation, please contact our Associate Service. Ensure coffee thermals are filled and working properly. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Proven exemplary customer service skills. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Follow proper coding procedures. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. All Rights Reserved. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Stop fuel pumps if necessary. Find out what skills and jobs are in high demand. Stop fuel pumps if necessary. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Follow proper coding procedures. Activate fuel and gift cards and assist with lottery purchases as needed. Then you may be a perfect addition to the Wawa team. Summary description of the position: Takes part in facilitating all works related to customer service. Maintain proper cash levels in register drawer and change machines. Part-Time. Required fields are marked *. Communicate with the management team regarding customer requests and concerns. Copyright 2023 Grabjobs Pte.Ltd. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Store 5284 - Miami Gardens, FL 33056. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Read more, Upgrade to Premium to view the number of applicants for this Job. Working in customer service can sometimes involve dealing with difficult customers. Pull expired items, document and discard. More. Complete other tasks as assigned by store management. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). Visit the Career Advice Hub to see tips on interviewing and resume writing. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Make sure the coffee machines are full and working properly. Pull expired items, document and discard. You can also use your communication skills to write emails, send text messages and post on social media. If you require an accommodation, please contact our Associate Service. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Reminder Apply for our Summer 2023 Corporate Internship Program! Help make it more accurate by adding yours. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Job Description. Make sure that there is no dirt or debris in the areas where food and beverage are served. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. They must also be able to work flexible hours, including nights and weekends, as needed. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. During my time there, I learned how to operate a cash register and handle money. Communicate with the management team regarding request and concerns.3. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Here are five common Wawa Customer Service Associate interview questions and answers. Department: Store Operations. Must listen carefully and provide an enjoyable shopping experience for all customers have a pleasant shopping.... Operate a cash register at wawa, Inc. by 2x in register and. Skills to write emails, send text messages and post on social media about it again... Your chances of interviewing at wawa, Inc. by 2x there, I learned to... Handle money search for your desired opportunity, describe your ability to stand extended. 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