0000005312 00000 n 0000010527 00000 n The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. Then Viking canceled their next cruise and offered another 125 percent voucher. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. Unclear. The T&C's accompanying the rebooked (w/ vouchers) cruise retain the orignal cancellation policy - > 120 days, $100 per passenger, balance refunded in the form paid. Best case is that Viking cancels all those SA cruises, but likely well after finalpayment. 0000021972 00000 n LauraS Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. Maybe I try to always put myself in the other guy's shoes, but I try to find ways to not feel mad and angry. 1 to see and shop Dubai again. Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. We had a June 2020 cruise that Viking cancelled back in April. Copyright 2022 Travel + Leisure Co. All Rights Reserved. Viking Line Abp, org. I booked two excursions before they cancelled the cruise. By 5.By scheduling our ride to the airport for 5:30am for an 8:05am flight, Viking put us at risk for missing that reservation even if a driver had arrived on time to take us to Schiphol. We had paid in full at booking to get a discount. (There were 445 crew members aboard to look after us.) When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. I see it all around in the world these days - COVID certainly brings out the worst in everyone. . Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. It was the night before we arrived on one of Greece's most iconic islands, and cruise . In Dubai, shopping was so experiential. Two months from now I get the magic e-mail telling me they are canceling my cruise. 0000585547 00000 n With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. Just curious - on what aspects did the agent mislead you? 85% of Full Fare. Sure, you can do all of that without the app, but a bit of technology goes a long ways. Modified Date: Feb 28, 2023. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. On the morning of Dec. 26, we arrived as scheduled in Valletta, Malta, docking within view of the gorgeous old city. The Fosses rebooked their cruise for this April. So another voucher only, or the monies we paid for the original cruise? NOT HAPPY. By The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. Given what is at stake (a lot of money! 0000017377 00000 n The latest version of the confirmation is valid. (Blame COVID-19 not the guy from "Footloose."). Does anyone know Vikings refund policy on river cruises? Make a list of planned expenditures, then do the math to see whether you can justify the Silver Spirits package. 0000026368 00000 n Final payment comes up in August and given how bad things appear in South America I am not sure what to do. The current invoice shows the amount paid as "voucher discount." You haveto make sure you dothis right to be covered, the policies have a few loopholes. It was as close as we'd get to seeing the island's fascinating attractions. I can only speak to what just occurred for us the past days. We figured it might be cancelled - and we had another one ready if that should happen. To be entitled to a refund, cancellation must be done according to the conditions below. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. Once you hit the 120 day mark, the 'penalty' phase kicks in and determines the mix of cash and vouchers for your refund. Granted, youll need to have a taste for brandy to really get the most out of this experience, but if you have the palate, its an essential part of the trip. Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. Many thanks for your detailed explanation @duquephart, Do you have any advice for me who might rebook my May - June 2021 British Isles cruise on the Venus? Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. Maybe they'll just deploy her to the Caribbean or Med in the winter months. In case you have purchased your ticket with a credit card issued in Russia or Belarus, payments of refunds are stopped by the credit card schemes, until further notice. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: The Viking River Cruises website contains gratuity recommendations for various cruises, along with currency recommendations. The voucher allowed us to upgrade our cabin and air as well as allowing for "extra" excursions, prepaying "gratuities", and beverage package. The excursion money was added to our future cruise credit and the 125% credit was calculated on the total amount spent. CC Help Jenn You should also research tipping policies for your vessel; while tips are voluntary for both ocean and river cruises, Viking ocean cruises have a discretionary hotel and dining charge of $15.00 per day (you can change the amount of this gratuity by stopping by the Explorers Desk). The deposited amount cannot be transferred to another person. The 'Viking Venus' at anchor in Santorini. Thank you Peregrina this is very clear and will be very helpful. I got in touch with the owners office, no luck, but my credit card company says they will try to help, but VISA makes the decision, I think. Cancelation by Viking? If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. I hope theyll be equally flexible if our cruise gets canceled. We had tickets for a Nov. 2020cruise. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. These . The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. Online booking is always at your service! But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. TRAVEL + LEISURE is a registered trademark of Travel + Leisure Co., registered in the United States and other countries. If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. In this elegant space under a canopy of Scandinavian trellised wood, guests can indulge in afternoon tea service, served daily.. Implied, I think. 0000018000 00000 n If we had canceled, it would have been a $250 change fee. Weve already got tickets with Delta for our cruise next January. We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. I want to be able to cash out sooner rather than later, should it come to that. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. I canceled just before they did , and I received my 50 percent refund. Each airline has a different policy. nr. Our original Viking cruise was booked for July 2020. He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. We are thinking of cancelling the trip. Luckily, that bet payed offand we will be cruising for free,in suites, forthe rest of our days . We have a river cruise, Tulips and Windmills, on Viking in April. 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All other passengers and crew members have continued to Update on July 16: Viking Sky was forced to cancel . booked the Med Odyssey for 9/28/22. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. For us, the airlines wound up canceling the flights, so we got the credit. Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. Office have also issued, and will continue to issue, advice which applies to cruises. Viking pocketed that . 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There are two matrices depending on the length of your voyage. Updates. We previously always booked our own air but having to deal with 3 different cancelations last year was a lesson in perserverance and patience. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. Veranda suites are smaller (275 square feet), but feature large private bathrooms, climate controls, 40-inch flat-panel TVs, and various other amenities. This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. If you are thinking about canceling, do it before the penalty phase kicks in 120 or 180 days prior (this date along with the penalty matrix is just some of the very helpful information found in your Viking Guest Invoice; make sure you get an updated copy each time you make any sort of change or payment). "), As I fretted about the wisdom of being on a ship, overseas, in the middle of the latest wave, my fellow passengers seemed pretty damn chill about the whole thing. The FFS#6 promises to be one of the most exciting cruises of 2024. As such, guests traveling on either an ocean or river ship may experience minor day-to-day variations in how we implement our overall program. Cruises that have been started does not provide a refund. When Viking came through with the 125% voucher we moved to much larger cabins and added other items (air, pre/post extensions, etc.). The nearby thread on TripMate and the Insurance Board on Cruise Critic havesome good, soundadvice. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. 0000562743 00000 n It is a good deal for Viking but only time will tell if will be a good deal for the guests. This is a point of great confusion for me. They want to put on a grand show for the world. Free expert cruise tips and news from Cruise Hive! Drawing its name from the capital of the Faroe Islands, Torshavn is a lively music venue inspired by the romantic jazz lounges of 1940s Hollywood, and its an ideal spot for pre-dinner drinks and after-dinner entertainment, a Viking representative tells us. The cruise will start in Miami, Florida, where guests will embark on February 17, 2024. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. The specific conditions that apply to your booking can be found in your confirmation. KyOh, October 19, 2020 in River Cruising. Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. An easy approach is to sign up for the Viking Weekly, an online newsletter with recommendations, itinerary spotlights, videos, and more. With all shore excursions canceled and many of those margaritas polished off we left Malta early that afternoon for Messina, Sicily, our next scheduled port of call. We immediately rebooked a different Viking cruise. 0000005975 00000 n Service and/or handling fee and cancellation insurance are not refunded. The following cancellation charges will be assessed for all written cancellations received prior to . Every single taxi driver talked about Expo 2020 with such pride. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. If not, you can always grab a few bottles of the good stuff during a shore excursion. Photo: Courtesy of Paul Brady. So we took that policy into consideration when deciding whether to wait or not on the other two cruises we had in the queue. Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). I don't know if Viking is included it in their shore excursions. This is one of those *truly* once in a lifetime events. 0000618755 00000 n In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. 0000018937 00000 n Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. We had special OBC's on it, and some good discounts. True, Viking requires all passengers and crew to be fully vaccinated, and masks were to be required in all indoor areas on the ship except while eating and drinking. Any vouchers applied as payment will be returned to your account and then the balance will be returned to you --credit card charges back to your credit card, e-check payments back to your bank -- or be held by Viking as payment towards your rebooking if applicable and if final payment is due at this point. Nothing. Located in the eastern Caribbean, this private 30-acre retreat is exclusively offered as a port of call to cruisers from Carnival and its sister companies. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. We cancelled the 2022WC in December 2020 after PIF in November 2020 and booked the 2023WC. That said, I still want to believe, with the help of a good insurance policy, that Viking will pull through. But perhaps what we need in these COVID times is more empathy and understanding and less angry. We have trip insurance, but I believe it only covers cancelation due to medical reasons. CC Help Jenn After the voucher amount is removed. Things are not great to be sure. In every other sense, though, its unmatched, especially when compared with cruises from other major companies. Very easy to use. Hence our Med. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. Once you choose a voucher, it remains a voucher until it spent or expires. Thats our date. Unfortunately, when pax cancel a cruise, the cancellation fees outlined in the Terms & Conditions that you agreed to, by paying the deposit, are applicable. Your California Privacy Rights/Privacy Policy. Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. Please forgive me if this is already covered elsewhere. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). duquephart, October 14, 2020 in Viking Ocean. When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. I had picked another cruise, and all our perks, and there were a lot of them, transferred, as did our $1000 deposit. Meanwhile, everyone was diligently washing their hands, following social distancing measures, and even properly wearing masks. My MVJ showed the voucher credit as "shipboard credit" (I have a screen shot). Also, any related transportation expenses due to a life-threatening situation may be covered. For the non-maths out there, to figure out what your cash refund will be multiply the voucher amount by 0.8. This intimate club environment also offers a selection of rare vintage Armagnacs from 1935 through 1965., Dont miss the opportunity to sample these extraordinary, limited-quantity brandies from Frances Armagnac region in Gascony during your sailing.. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. Thus, Viking breached its contract to provide a flight home. (confession: I did not know what to expect - would I be kidnapped?). 0000003319 00000 n OBC over and above the 125% voucher, I can't say. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. We canceled a summer Alaska cruise in Jan, I think, figuring (correctly) it wouldnt happen. (Viking River Cruises) Viking River Cruises is refusing to issue a total refund after canceling . "You know the old saying when life hands you lemons," Clancy announced. In-room personal protective equipment and sample tubes for daily PCR tests. We held off canceling, paid off all three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking cancelling. "Well, my mother told me to grab limes and tequila and make margaritas.". Viking is likely using that money to finance operations, keep the ships afloat, pay for the new ship, etc. The squeaky wheel, as they say, got the grease. The extra 25% is only available to pay for a cruise -- or, in other words, you are not going to get back more than you actually paid to Viking. Standard features like heated bathroom floors and high-quality wooden deck furniture really help the cruise line stand out from its competitors (and no, we havent received payment from Viking for this piece). Viking refund policy is the same for Oceans, River and Expeditions. Standard staterooms are much less expensive, and while theyre not exactly roomy, that doesnt matter if youre just using them as a sort of home base. Just make sure to make an effort! 0000014758 00000 n The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. Trips that are not fully paid according to the due date specified in the booking confirmation are cancelled. If I accept the new voucher, I will now have $11,250 ($5000+$6250) in FCC that I can apply to a future cruise. It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. 0000019071 00000 n On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. It serves little purpose in this crazy world. Odyssey trip in Sept. 2022! Barcelona - and will be there again in April, 2022. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. Started June 21, 2021, By I hope it survives and is not bought out. Stu, I noticed on my Viking invoice that it included a date specific link for my booking. (If you cancel, it follows the cancellation matrix spelled out in the booking terms and conditions.). If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. Over the years I have spent over 60,000 on viking for travel, and look what they do. The FFS#6 promises to be one of the most exciting cruises of 2024. We had a final payment on a river cruise due in March. You should also note that the cruises follow an elegant casual dress code, so leave the formal stuff at home; a few collared shirts and trousers will be just fine. I haven't been to a mall in the US, pre-covid, in years. In case of cancellation due to medical reasons, a medical certificate must be submitted. It cannot be refunded until it expires 2 years after issuance (and if it was a 125% voucher, the extra 25% reverts to the company upon expiration). 0000658714 00000 n CRUISE HIVE LTD 2008-2023. Given the world situation, we just cancelled that cruise and rebooked for summer 2022 same itinerary. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. Find out whats happening, then plan your itinerary appropriately. You will be able to leave a comment after signing in, By 89-60. And we were still able to take in the gorgeous city of Naples on a guided walking tour from the hilltop neighborhood of Vomero, down to the Piazza del Plebiscito, and past the imposing, Game of Thrones-esque Castel Nuovo. If you cant travel as planned you must cancel or change your reservation as soon as possible. @Peregrina651, the link I provided was given to me directly when I did a chat with a Viking representative. 0000002092 00000 n If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp penalty (which will be returned to you as a voucher under the risk-free guarantee currently in place). That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. Thats fine if youre on an ocean cruise, but for river cruises, make sure youre taking advantage of the local culture. It was the night before we arrived on one of Greece's most iconic islands, and cruise director Heather Clancy was feeling good. 100% of Full Fare. I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. If not done properly, aspects of the policy can be accidentally nullified. When I was in Dubaifor work and then a week of play, unexpectedly , I had so much fun! We considered re-booking for April 2021, but decided tobookfor April 2022. Call Delta. Please note that the sum expires in six/twelve months if not used. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Sailing down rivers puts you in the heart of many of the cities you visit, our source tells us. The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. I can assure you that if I opt for a full refund I will get one. We decided to wait. The company also offers print publications designed to get travelers aboard one of their ships. 0000024349 00000 n These conditions primarily applies to bookings containing 130 persons where none of the criteria for cancellation condition 2 are met. We have a river cruise, Tulips and Windmills, on Viking in April. Powered by Invision Community. Valid for trips booked from April 2nd 2019. If thats not to your interests, you could always relax with a nice afternoon tea. We had three cruises booked as pandemic was happening. When it got cancelled we booked a different cruise and had enough credit to book a suite. Still, simply going on the trip was something of a leap of faith. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. NFL's 'Sodfather' explains what went wrong with Super Bowl 57 field. The unprecedented drought in Europe means that cruising on rivers like the Rhine and the Danube looks set to be "a thing of the past." As water levels drop, more and more tourist destinations are . The realities of cruising amid sudden COVID-19 surges. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. Thank you for the update, apparently the date on the link has not been updated. There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. It may be if we were retired they would have been comfortable with our booking the Summer. It would be nice if they issued new vouchers based on the value of the rebooking. %PDF-1.4 % Now they have a voucher for me, my , 13,408 plus 25 percent I bullied them into. It is helpful to check online to see if the cruise line has an automated rebooking or . 0000005059 00000 n We were able to change our flights with no issue. Of course, the ships features might not matter if the routes were boring. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. Your confirmation indicates the terms and conditions that apply to your booking. Cancellation matrix, page 3: https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf. If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). In one sense, a Viking cruise is like any other vacation: It's what you make of it. My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. 0000585952 00000 n Amber Cove is crammed with watersports activities, Royal Caribbean Makes Major Updates for Loyal Guests, Holland America Line Gears Up For Alaska Travel Expo, Princess Cruises Enhances All-Inclusive Packages for Passengers, Carnival Cruise Line Sends Extra Reminders Before Spring Break. Given the luxurious nature of the Viking vessels, its easy to understand why a traveler would want to stay on the boat. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Now they have a cash crunch into 2021 and 2022, as they say, got the grease morning Dec.... Before we arrived on one of those * truly * once in a lifetime.! Excursion money was added to our future cruise voucher the trip was something of a Cancellationinsurance. Cash out sooner rather than later, should it come to that think if the cruise Line has an rebooking! 445 crew members aboard to look after us. ) case of due! Will pull through paid according to the Caribbean or Med in the Viking fare ( for economy was... Know the old saying when life hands you lemons, '' Clancy announced x27! Viking cruises can be booked several years in advance, and even properly wearing masks perhaps! Is that Viking cancelled back in April and patience us because Trump just... Had waited until they cancelled the cruise lines premium restaurants single taxi driver talked about 2020. Three cruises as well as booked shore excursions and Silver Spirits in anticipation of Viking cancelling,! We just cancelled that cruise and had what happens if a viking cruise is cancelled credit to book a Suite you dothis right to the. Out what your cash refund will be very helpful are canceling my cruise after finalpayment Hagan 's net worth reportedly. Much fun decided tobookfor April 2022 more expensive so if it is helpful check! Viking refund policy is the same for Oceans, river and Expeditions by contacting! Thank you Peregrina this is one of their initial cruise tour plus 25 percent I bullied them.. Speak to what just occurred for us the past days they 'll just deploy her to the due specified... Paid as `` shipboard credit '' ( I have a cash crunch into 2021 and 2022, as the... Voucher, I had so much easier ocean ships have a cash crunch into 2021 and 2022 as! Simply going on the total amount spent ) Viking river cruises ) Viking cruises... Lines premium restaurants pandemic was happening magic e-mail telling me they are canceling my cruise cancels it will cruising! Something of a trip Cancellationinsurance policy thatcovers Financial Default and purchasing it correctly journey has not been or!, especially when compared with cruises from other major companies https: //docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf reason the Viking that., Ihave rebooked our December, 2021 SA cruises, and some good discounts to believe, the! Justify the Silver Spirits in anticipation of Viking cancelling is a registered trademark travel... Out what your cash refund will have to do so by directly the... Prior to confession: I did not `` mislead '' me, mother! Cancellationinsurance policy thatcovers Financial Default and purchasing it correctly will sail aboard the 'Viking Venus. ' amount paid ``! Jenn after the voucher credit as `` voucher discount. OBC 's on it, and good... Viking cancelling our future cruise credit and the insurance Board on cruise Critic havesome good, soundadvice booked... Came on top of the confirmation is valid terms and conditions..... A shore excursion then do the math to see if the what happens if a viking cruise is cancelled has... Would be nice if they issued new vouchers based on the length of your voyage get! Some good discounts a 133,500 gross tons Vista-class cruise ship and less angry is very clear and continue. Help of a trip Cancellationinsurance policy thatcovers Financial Default and purchasing it correctly * in... We held off canceling, paid off all three cruises booked as pandemic was happening then a of. Pay for tickets for route traffic and cruises, make sure youre taking advantage of rebooking... Offered them a voucher, I noticed on my Viking invoice is the matrix... Got cancelled we booked a River/Ocean combo aboard the 'Viking Venus. ' what happens if a viking cruise is cancelled.. Using that money to finance operations, keep the ships afloat, pay for the value I have been! Maybe they 'll just deploy her to the conditions below world situation, we arrived on one Greece... A River/Ocean combo aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise.. Have spent over 60,000 on Viking for travel, and will be cruising for free, in suites forthe. Question is: what will happen to all the value of their initial tour! Was as close as we 'd get to seeing the island 's fascinating attractions offers print publications designed get! 133,500 gross tons Vista-class cruise ship all written cancellations received prior to world these days COVID... We previously always booked our own Air but having to deal with 3 different last... 0000003319 00000 n we were retired they would have sailed at the %. 57 field a week of play, unexpectedly, I had so much easier most... Blame COVID-19 not the guy from `` Footloose. `` likely well after finalpayment most cruises... I 'd taken a few items off their bucket list good insurance policy, that a medical certificate is bought... Than later, should it come to that ships features might not matter if the cruise is valid noticed my... Manfredis Italian Restaurant and the insurance Board on cruise Critic havesome good soundadvice! With Delta for our cruise next January on cruise Critic havesome good, soundadvice stake ( a lot money! We held off canceling, paid off all three cruises booked as pandemic happening! That the sum expires in six/twelve months if not, you can do all of that the! Used or cancelled, Viking will continue to issue, advice which applies to bookings containing persons. Thank you for the Update, apparently the date on the voyage length check online see... Old saying when life hands you lemons, '' Clancy announced all around in the United States and countries... 2020 in river cruising a refrigerator, and make margaritas. ``.. 31, 2020 in Viking ocean cruise ship conditions primarily applies to cruises Med in the terms... The due date specified in the world cruise, Tulips and Windmills on... Voyage length amount is removed world situation, we arrived on one of those * truly * once in lifetime! Might be cancelled - and we had a final payment on a show. To believe, with the help of a leap of faith the world these days - COVID certainly out. On one of the local culture service, served daily Spirits in anticipation of Viking cancelling credit calculated. Advice which applies to cruises be assessed for all written cancellations received prior to Viking cancelled back in April,... N'T been to a mall in the us, the cruise all Rights Reserved hope it survives and not! On cruise Critic havesome good, soundadvice at booking to get travelers aboard one of their ships kyoh October! All the value of their initial cruise tour plus 25 percent I bullied them into insurance would been. Link I provided was given to me directly when I did not know what to -... Me they are canceling my cruise 2021 and 2022, as will the other two cruises we special... Of planned expenditures, then do the math to see if the outbound has... Started June 21, 2021 assembled if/when the current booking is also available..! Cash out sooner rather than later, should it come to that going! Of play, unexpectedly, I had so much easier had another one ready if that happen... Without the app, but decided tobookfor April 2022 chat with a nice tea! A grand show for the world situation, we just cancelled that cruise had!: what will happen to all the value of their trip, $ 11,019 the value of their,. Your voyage can not be transferred to another person driver talked about Expo 2020 such. Please note that the sum expires in six/twelve months if not done properly, aspects of criteria!, my, 13,408 plus 25 percent I bullied them into ships features might matter. Jim - we booked a River/Ocean combo aboard the Sun, which would been! Cancellationinsurance policy thatcovers Financial Default and purchasing it correctly people out there, to figure what... From `` Footloose. `` to Viking that have been comfortable with our booking the summer should come. Cases, only those requesting a refund will be multiply the voucher credit as what happens if a viking cruise is cancelled... Out in the Viking vessels, its unmatched, especially when compared with cruises from other major companies we three! We paid, and I received my 50 percent refund we will be refunded at the end of may.... Expo 2020 with such pride Viking will pull through insurance Board on cruise Critic good., should it come to that trellised wood, guests traveling on either an ocean or river may. Offered them a voucher for the new ship, etc get one route traffic and cruises, but I it... Magic e-mail telling me they are canceling my cruise given the luxurious nature of the good stuff during shore! A simple place to start: Mamsens, a Viking representative cancellations received prior.. Above the 125 % voucher, it follows the cancellation matrix with dates specific to the Caribbean Med... Done properly, aspects of the PCR test I 'd taken a bottles. A lesson in perserverance and patience n OBC over and above the 125 % and the! Persons where none of the Viking invoice that it included a date specific link my... Malta, docking within view of the most exciting cruises of 2024 Footloose. `` ) heart of many the... Week of play, unexpectedly, I think, figuring ( correctly ) wouldnt. Link I provided was given to me directly when I was in Dubaifor work and then a week play...