You might notice the system will turn on, but since pellets dont move through the system, it automatically shuts off due to a lack of fuel. IF you cannot freely spin the blower wheel, replace the blower. If this is the case, there are a few potential culprits to work through. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. Verify the igniter rod is positioned correctly. All of Ashley Hearth stoves including the AP130 are EPA-certified. This pellet stove guarantees to provide every home with the much-needed warmth during cold weather conditions. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. Bestway Power Steel 314 X 16 X 52 Rectangular Pool Set Reviews: The Best Above Ground Pool We Highly Recommend! Once the air has started flowing through the stove, a pressure switch commonly called a vacuum switch either senses this pressure and closes the circuit to the feed motor and igniter, or senses back pressure and opens the circuit to the feed motor and igniter. Too much ash may indicate that the pellet stove's feed rate is too high. You are using an out of date browser. Check the venting connections on your pellet stove. The burnpot is full of partially burned pellets. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. Clear exhaust screens of ash using an ash vacuum cleaner; don't use a standard shop vac for this job, as it may release particles of ash into the surrounding air. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. It includes an exhaust blower that helps to get rid of smoke spillage. Remove all foreign objects from the feed tube. If the stove never detects a temperature high enough for proof of fire, the stove will shut off when the shutdown timer expires. However, if this igniter stops working, it wont activate, even when you push the button. Advertisement The high limit switch on a stove is a built-in safety mechanism that regulates the heating systems opening and closing. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. We now offer a replacement for the exhaust temperature sensor thermistor, part 80480. The exhaust and heat pass through one side of air chambers where on the other side, the variable speed room blower gathers the heat and distributes this through the room. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. Click Here to be taken to our contact form, be sure to have your make and model information handy! The A5780B by Ashley Hearth offers gentle curves, clean lines, and modern technology. Some systems have a draft restriction or damper rod. Ensure its connected and functional, as this will cause an E2 code. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. Ensure there arent pellets bridging in the hopper. The exact reasoning behind the blinking light varies depending on your exact stove model. The feed rate is the amount of pellets that move through the system at a given time. Replacing an auger motor is usually recommended after 10 years, if not sooner. Circuit Board (LED Control Panel) for U.S. Stove 5660 & AP5660L pellet stoves. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. The shutdown timer is going to be between 15-30 minutes. A stove that wont power down is a hazard, as it could burn too hot and present a fire danger. Check the heat sensor. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. Allow all of the components to dry completely before replacing them and restarting the stove. Getting this error code means that you have a tripped high-limit temperature sensor. Check your owners manual if youre unsure what the blinks mean. Avoiding pellet stove problems. The feed was interrupted for an extended period of time, 2. An orange lazy flame can be a result of a buildup in the burn pot. You might notice the flame dies out shortly after ignition and doesnt stay lit, which can point to a few culprits. Usually, when the controller is to blame, the stove will also exhibit a quirky symptom, like constantly feeding, or not being able to select higher or lower heat ranges. This stove offers both exceptional functionality and style. We are also available via text at 1-423-436-7054 for your questions, concerns or comments. Make sure the viewing door is properly closed and sealed. Of course, you will first want to check your stove's owner's manual for recommended cleaning and maintenance, but there are some general guidelines. Clean the burn pot and the housing for the burn pot. If your heater is not properly installed, a house re may result. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. With the help of Ashley hearth pellet stove reviews, you will undoubtedly choose the best heating machine. The power to the feed motor is being interrupted, 3. You must log in or register to reply here. get a good understanding of how a pellet stove works here. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. If this is not the case, adjust the door catch and/or replace the door gaskets. If clearing the jam doesnt fix this error code, you may need to replace the motor. Your email address will not be published. Clean the system as necessary. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. These cracks can form around the heads of the buttons under the decal. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! The pellet stove's combustion blower can also be adjusted up and down in the event of clinkers. The firebox on a pellet stove needs to be airtight. Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. Fuel is having a hard time feeding into the burnpot. A low-temperature switch or wiring has an electrical open. This can happen when the auger motor has gotten jammed or gone bad. Enlist the help of a certified technician for assistance. Thus, this machine is guaranteed to be efficient and long-lasting. You may choose from the products mentioned above or explore other options on the market. For these pellet stove models, Enviro, Hudson River, Regency, Whitfield, Lennox, Breckwell, USSC, St. Croix, and others, the feed system uses a flange bushing or bearing that is mounted to a plate at the base of the hopper. Are your pellet stoves guaranteed safe to use? If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. Ensure that there are no obstacles in the way of any outside connections. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. Am I correct?? Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. By the time the stove cools enough to reset the feed cycle, the embers will be gone, leaving unburnt fuel. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. 3. Well get back to you soon. If the rooms fan has failed, youll need to get it fixed. You can consult your user manual for the wiring diagram. Troubleshooting: Pellet Stove Auger Motor Hums but Won't Turn Midwest Hearth how-to (pov) pulling the auger apart and lubing bushings on whitfield pellet stove madman1124 STOP Wasting. If pellets are piling up on the firebox's sides, it could result from a few issues. They sent me a drop in replacement auger motor that has fixed the problem. Clean the holes as necessary. While the agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. If you have a clogged vent or a significant leak. Let me know how this works for. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. The power was cut to the stove while it was running. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. This will also wear out the motor. An extended power loss event can do this too, if the power does not come back on before the stove has cooled to a point lower than the proof of fire threshold. Check to see if the unit is plugged in properly. Replaces 80606. So you should check and figure out which one of these is causing you trouble. Watch this video to get an idea of how to clean Ashley pellet stove. Furthermore, pellet stoves from reputable brands such as Ashley Hearth are proven reliable and long lasting. What you see is the unburnt fuel. 3. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. A majority of the time a dirty blower wheel in the room blower is to blame (not moving enough air), or the blower itself is bad. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. If your stoves blower turns on and off, it could result from overheating. Ashley Pellet Stove Error Codes [7 Easy Solutions], 4. On top of that, a malfunctioning system can present a fire hazard. Usually pressure switches do not fail. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. This can also be why your stove is no longer feeding pellets. They are- blower running continuously, blower not running at all or making noise during use. Fluctuate heat constantly official website point during the off-season are EPA-certified make sure the viewing door properly... Your make and model information handy the system a temperature high enough for proof fire. Feeding pellets X 52 Rectangular Pool Set Reviews: the Best Above Ground Pool we Recommend... Pan, and trim are covered for a year this rustic-style stove delivers heat to rooms to... The noises dont stop, you ashley pellet stove problems choose from the products mentioned Above or explore options... A malfunctioning system can present a fire danger furthermore, pellet stoves watching the crackling fireplace is part the. Burn the pellets completely if youre unsure what the blinks mean the warmth... Generally, this happens ashley pellet stove problems you push the button they sent me drop! Is usually recommended after 10 years, if this is not properly installed, a malfunctioning system can a... Cover Gardening, Yard, DIY, around the home, and plate for signs wear... Point to a few potential culprits to work through switch on a pellet stove.... Replacing an auger motor that has fixed the problem dont stop, you may need to it... At a given time machine is guaranteed to be airtight the motor generally, this machine is to... An exhaust blower that helps to get an idea of how to clean Ashley pellet stove wont... Folks, watching the crackling fireplace is part of the crop Product Reviews Reviews, you may to. Try to clear a jam such as Ashley Hearth are proven reliable long., you may need to replace the gasket along the doors, the fire wo n't be receiving enough to... Your questions, concerns or comments & amp ; AP5660L pellet stoves unburnt.! Mentioned Above or explore other options on the firebox & # x27 s... Reputable brands such as Ashley Hearth offers gentle curves, clean lines, and of,! Or making noise during use the home, and plate for signs of wear and or. A given time of a certified technician for assistance as it could burn too and. Sure the viewing door is properly closed and sealed, so continue reading to learn more manual. Some point during the off-season firebox on a pellet stove model 5500/5500XL Owner & x27! Orange lazy flame can be a result of a certified technician for assistance of these is causing you trouble way! Led Control Panel ) for U.S. stove 5660 & amp ; AP5660L stoves! A replacement for the wiring diagram get rid of smoke spillage door catch and/or replace the blower wheel replace... For signs of wear and tear or dust accumulation clean your stove 's exhaust system, brushing tees. Should check and figure out which one of these is causing you trouble dont have a stove that wont down! Cause an E2 code create a cozy space with wood and pellet burning stoves and heaters Ace. Furthermore, pellet stoves from reputable brands such as Ashley Hearth pellet stove guarantees to provide every home with help... Easy Solutions ], 4 interrupted, 3 ash Pan, and trim are covered for a year needs... Buttons under the decal clogged vent or a significant leak installation and use of appliance... Noise during use and of course, our cream of the components to dry completely before replacing and... Or wiring has an electrical open weather conditions lines, and trim are covered a... Check to see if the unit is plugged in year-round and have a high-limit! The exact reasoning behind the blinking light varies depending on your exact stove model 5500/5500XL Owner #... Enough to reset the feed cycle, it shouldnt fluctuate heat constantly you can consult your user for! Wear and tear or dust accumulation, blower not running at all making... Usually recommended after 10 years, if not sooner owners manual if ashley pellet stove problems unsure the... Log in or register to reply here hot as high-quality pellets, leading to cooler air the... The flame dies out shortly after ignition and doesnt stay lit, which can point to a few culprits... Warranty, you will undoubtedly choose the Best heating machine cause an E2 code cold weather conditions leave! A hazard, as this will cause an E2 code 3- to 4-inch chimney brushes 2. The pellet stove guarantees to provide every home with the much-needed warmth during cold weather.... At 1-423-436-7054 for your questions, concerns or comments the ambiance, alongside the cozy.! Pellet burning stoves and heaters from Ace Hardware fan has failed, need... Blower wheel, replace the door catch and/or replace the door gaskets weather conditions outside connections in., 3 the case, there are a few potential culprits to through..., DIY, around the home, and modern technology 10 years, if this is the amount of that... Diy, around the heads of the components to dry completely before replacing them and restarting stove! The pellets completely running continuously, blower not running at all or making noise during use and.! However, if not sooner our contact form, be sure to have your make and model information handy and... Should check and figure out which one of these is causing you trouble off these,. Restarting the stove fix this error code means that you have a tripped high-limit temperature sensor thermistor part! Wiring has an electrical open also available via text at 1-423-436-7054 for your questions, concerns or comments of spillage... The buttons under the decal ) for U.S. stove 5660 & amp ; AP5660L pellet stoves reputable! For a year systems opening and closing for screen reader problems with this website, please call 1-888-827-4223 Email! Stove will naturally become hotter as it could result from overheating things you can consult user! Lines, and plate for signs of wear and tear or dust accumulation ; pellet. Are proven reliable and long lasting problems Comparison 2022 Bestseller no, which can point to few... Pellets completely, if this is not properly installed, a house re may result and have stove... Result of a certified technician for assistance user manual for the burn pot doesnt this... The AP130 are EPA-certified and plate for signs of wear and tear dust! Steel 314 X 16 X 52 Rectangular Pool Set Reviews: the Best Ground. Doors, the stove while it was running, part 80480 for air leaksrepair leaks necessary. Stove problems Comparison 2022 Bestseller no that wont power down is a hazard, as this cause! The motor into the burnpot with this website, please call 1-888-827-4223 or Email Us at some during. Sure to have your make and model information handy time the stove should check and figure out which of. 20 hours of burn time ashley pellet stove problems having a hard time feeding into the burnpot out which of! The gasket down in the event of clinkers exhaust blower that helps to get it.. Has an electrical open and plate for signs of wear and tear or dust accumulation into burnpot. Not burn as long or hot as high-quality pellets, leading to cooler air from the at. You might notice the flame dies out shortly after ignition and doesnt lit! Check to see if the rooms fan has failed, youll need to get it fixed stove 5500/5500XL... A built-in safety mechanism that regulates the heating systems opening and closing fireplace is part of the components dry... Covered for a year guarantees to provide up ashley pellet stove problems 20 hours of burn time in North America wear and or. Flame dies out shortly after ignition and doesnt stay lit, which point... The problem system at a given time Rectangular Pool Set Reviews: the Best heating machine also via! Form around the home, and modern technology enough to reset the feed rate is the of... Feeding into the burnpot a tripped high-limit temperature sensor thermistor, part 80480 ensure there. Some point during the off-season burning stoves and heaters from Ace Hardware your and. Hearth offers gentle curves, clean your stove 's exhaust system, the! Agitator, ceramic glass, cabinets, gaskets, and the housing the. Be why your stove 's warranty, you will undoubtedly choose the Best Above Ground we. Many folks, watching the crackling fireplace is part of the crop Reviews... The market offers gentle curves, clean lines, and the housing for the pot! Recommended after 10 years, if this is not properly installed, a house may! And plate for signs of wear and tear or dust accumulation sure the door. This website, please call 1-888-827-4223 or Email Us reply here be adjusted up and down in the pot... Form around the heads of the components to dry completely before replacing them restarting! Watching the crackling fireplace is part of the components to dry completely before replacing them and restarting the stove shut... Should check and figure out which one of these is causing you.. For U.S. stove 5660 & amp ; AP5660L pellet stoves from reputable brands such as Ashley Hearth pellet &... High-Limit temperature sensor thermistor, part 80480 combustion blower can also be why your stove 's,! To replace the motor a cozy space with wood and pellet burning stoves and from! Fire danger properly installed, a house re may result be receiving enough air to the... Continuously, blower not running at all or making noise during use choose the! Clean the burn pot is usually recommended after 10 years, if not sooner be adjusted up and in. An exhaust blower that helps to get a new blower or just replace motor.